Additional Information

Troubleshooting

If you experience any of the following difficulties while using the recorder, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

PowerThe power does not turn on.

,Check that the mains lead is connected securely.

The power of the recorder turns off at the same time as the TV is turned off.

,This is caused by the ‘BRAVIA’ Sync features. Set “Control for HDMI” to “Off” in the “HDMI Output” setup to cancel this function (page 140).

TunerThe channel is not found or stored or missed.

,Make sure that your aerial is properly connected to the recorder.

,Confirm with your dealer that you are in an area that can receive a digital signal.

,Check your aerial installation.

PictureThere is no picture.

,Re-connect all connecting cords securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 18).

,Switch the input selector on your TV (such as to “VCR” and “AV 1”) so that the signal from the recorder appears on the TV screen.

,Check that the “Video In/Out” setup is set to the appropriate item that conforms to your system (page 130).

,If you connect the recorder to your TV via only the COMPONENT VIDEO OUT jacks, set “Component Video Out” in the “Video In/Out” setup to “Progressive” (page 130).

,(For RDR-HXD790/HXD890/HXD990/ HXD1090) A scrambled channel is selected.

,(For RDR-HXD795/HXD895/HXD995/ HXD1095) A scrambled channel is selected. Insert the proper CAM (page 26).

,A HD (High Definition) programme is selected.

,A radio channel is selected.

,When playing a double-layer DVD, the video and audio may be momentarily interrupted at the point where the layers switch.

Picture noise appears.

,If the picture output signal from your recorder passes through your VCR to get to your TV, or if you are connected to a combination TV/VIDEO player, the copy- protection signal applied to some DVD programmes could affect picture quality. If you still experience this problem even when you connect your recorder directly to your TV, try connecting your recorder to your TV’s S VIDEO input.

,You have set the recorder to progressive format even though your TV cannot accept the progressive signal. In this case, hold down x (stop) on the recorder, and press Z (open/close) on the recorder.

,Even if your TV is compatible with progressive format (525p/625p) signals, the image may be affected when you set the recorder to progressive format. In this case, hold down x (stop) on the recorder, and press Z (open/close) on the unit and the recorder is set to normal (interlace) format.

,You are playing a title recorded in a colour system that is different from your TV.

,Noise may appear in the pictures recorded on the HDD, which is due to the characteristics of HDD, and is not a malfunction.

,When playing a double-layer DVD, the video and audio may be momentarily interrupted at the point where the layers switch.

Information Additional

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