Troubleshooting

Symptom

Cause and/or Corrective Actions

Some tiny white spots appear in the viewfinder or on the LCD screen. (CCD-TRV87 only)

Slow shutter, low lux or Super NightShot mode is activated. This is not a malfunction.

An unknown picture is displayed in the viewfinder or on the LCD screen.

If 10 minutes elapse after you set the POWER switch to CAMERA or DEMO MODE is set to ON in the menu settings without a cassette inserted, your camcorder automatically starts the demonstration.

c Insert a cassette and the demonstration stops. You can also cancel DEMO MODE. (p. 59)

The picture is recorded in incorrect

• NIGHTSHOT is set to ON.

or unnatural colors.

c Set it to OFF. (p. 21)

Picture appears too bright, and the

• NIGHTSHOT is set to ON in a bright place.

subject does not appear in the

c Set it to OFF, or use the NightShot function in a dark

viewfinder or on the LCD screen.

place. (p. 21)

In the playback mode

Symptom

Cause and/or Corrective Actions

The tape does not move when a • The POWER switch is set to CAMERA or OFF (CHARGE).

video control button is pressed. c Set it to VTR (CCD-TRV87)/PLAYER (CCD-TRV17/ TRV37/TRV57/TRV67). (p. 24)

• The tape has run out.

cRewind the tape. (p. 24)

The playback picture is not clear or does not appear.

The television’s video channel is not adjusted correctly. c Adjust it. (p. 27)

EDIT is set to ON in the menu settings.

cSet it to OFF. (p. 55)

The video head may be dirty.

cClean the heads using the Sony V8-25CLD cleaning cassette (not supplied). (p. 74)

No sound or only a low sound is heard when playing back a tape.

The stereo tape is played back with HiFi SOUND set to 2 in the menu settings (CCD-TRV87 only).

c Set it to STEREO. (p. 55)

The volume is turned to minimum.

cTurn up the volume. (p. 24)

The sound is muted or images do not appear when monitoring the picture from TV on the LCD screen. (CCD-TRV87 only)

cPull out A/V connecting cable from AUDIO/VIDEO jack, then connect it again.

In the recording and playback modes

Symptom

Cause and/or Corrective Actions

The power does not turn on.

• The battery pack is not installed, or is dead or nearly dead.

 

c Install a charged battery pack. (p. 9, 10)

 

• The AC power adaptor is not connected to a wall outlet.

 

c Connect the AC power adaptor to a wall outlet. (p. 4, 14)

The end search function does not work.

•The tape was ejected after recording.

•You have not recorded on the new cassette yet.

68