Troubleshooting
Problems and remedies
Should you encounter a problem with your system, do the following:
1Make sure the mains lead and speaker cords are correctly and firmly connected.
2Find your problem in the troubleshooting checklist below and take the indicated corrective action.
If the problem persists after doing all of the above, consult your nearest Sony dealer.
When the ?/1 indicator flashesImmediately unplug the mains lead and check the following items.
•Are the system control cables connected correctly?
•If your system has a voltage selector, is the voltage selector set to the correct voltage? Check the voltage for your region, then make sure the voltage selector is set correctly.
•Are the + and – speaker cords short- circuited?
•Are you using the supplied speakers?
•Is anything blocking the ventilation holes
on the rear of the system?
Check all the above items and fix any problems found. After ?/1 indicator stops flashing, reconnect the mains lead and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.
•A power interruption has occurred. Set the clock (page 5) and timer setting (page 12) again.
The clock setting/radio presetting/timer is canceled.•Redo the following:
–“Presetting radio stations” (page 8)
–“Check the setting” (page 12)
There is no sound.•Press VOL +/– or turn VOLUME control on the unit clockwise.
•Make sure the headphones are not connected.
•Check the speaker connections (page 4).
Sound comes from one channel, or unbalanced left and right volume.•Place the speakers as symmetrically as possible.
•Connect the supplied speakers.
Sound lacks bass.•Check that the speaker’s + and – jacks are connected correctly.
There is severe hum or noise.•Move the system away from the source of noise.
•Connect the system to a different mains.
•Install a noise filter (commercially available) to the mains line.
The timer cannot be set.• Set the clock again (page 5).
The timer does not function.•Press CLOCK/TIMER SELECT to set the timer and light up “DAILY” in the display (page 12).
•Check the timer setting and set the correct time (page 12).
•Cancel the Sleep Timer Function (page 11).
•Make sure the clock is correctly set.
The color on the TV screen is irregular.• Move the speakers farther away from the TV set.
The remote does not function.•Remove the obstacle.
•Move the remote closer to the system.
•Point the remote at the system’s sensor.
•Replace the batteries (R6/size AA).
•Locate the system away from the fluorescent light.