Symptom

Check these items

Picture is ghosting

•

Eliminate the use of video cable extensions and/or video switch boxes.

 

•

Check that all plugs are firmly seated in their sockets.

Picture is not centered or sized properly

•Perform the (AUTO) function (page 11).

•Adjust the size (page 11) or centering (page 11). Note that some video modes do not fill the screen to the edges.

Edges of the image are curved

• Adjust the geometry (page 12).

Wavy or elliptical pattern (moire)

• Set CANCEL MOIRE to ON and adjust the degree of moire cancellation until the moire is

is visible

at a minimum (page 13).

 

 

xProblems caused by the connected computer or other equipment

 

 

• Change your desktop pattern.

 

 

Color is not uniform

• Degauss the monitor* (page 15). If you place equipment that generates a magnetic field,

 

 

such as a speaker, near the monitor, or if you change the direction the monitor faces, color

 

 

may lose uniformity.

 

 

• Adjust the landing (page 13).

 

 

White does not look white

• Adjust the color temperature (page 13).

 

 

• Check that the five BNC connectors are connected in the correct order (from left to right:

 

 

Red-Green-Blue-HD-VD) (page 6).

 

 

Letters and lines show red or blue

• Adjust the convergence (page 12).

shadows at the edges

 

 

 

Monitor buttons do not operate

• If the control lock is set to ON, set it to OFF (page 15).

(

appears on the screen)

 

IMAGE RESTORATION function does not operate

COLOR

EASY

EXPERT

s RGB

 

 

 

5 0 0 0 K 6 5 0 0 K 9 3 0 0 K

5 0 0 0 K

I MAGE

RES TORA T I ON

AVA I L AB L E

A F T ER WARM UP

• Before using this function, the monitor must be in normal operation mode (green power

indicator on) for at least 30 minutes. For more information on using the IMAGEGB RESTORATION function, see page 15.

•Adjust the computer’s power saving settings to keep the monitor in normal operation mode for more than 30 minutes.

•The monitor may gradually lose its ability to perform this function due to the natural aging of the picture tube.

A hum is heard right after the power is turned on

•This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is automatically degaussed for two seconds.

*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.

Displaying this monitor’s name, serial number, and date of manufacture.

While the monitor is receiving a video signal, press and hold the center of the control button for more than five seconds to display this monitor’s information box.

MENUExample

INFORMATION

bMODEL : CPD G500SER NO : 1234567

MANUFACTURED : 1999-52

If the problem persists, call your authorized Sony dealer and give the following information.

•Model name: CPD-G500

•Serial number

•Name and specifications of your computer and graphics board.

19