Additional Information

Trouble symptoms and remedies

If the problem is caused by the connected computer or other equipment, please refer to the connected equipment’s instruction manual.

Use the self-diagnosis function (page 20) if the following recommendations do no resolve the problem.

Symptom

Check these items

 

 

 

 

 

 

 

 

No picture

 

 

 

 

 

 

 

 

 

 

If the uindicator is not lit

• Check that the power cord is properly connected.

 

 

 

 

• Check that the u(power) switch is in the “on” position.

 

 

 

 

 

 

 

 

If the “NO INPUT SIGNAL”

• Check that the video signal cable is properly connected and all plugs are firmly seated in

 

 

 

message appears on the screen,

their sockets.

 

 

 

or if the uindicator is either

• Check that the HD15 video input connector’s pins are not bent or pushed in.

 

 

 

orange or alternating between

pProblems caused by the connected computer or other equipment

 

 

 

green and orange

• The computer is in power saving mode. Try pressing any key on the computer keyboard.

 

 

 

 

• Check that the computer’s power is “on.”

 

 

 

 

• Check that your graphics board is completely seated in the proper bus slot.

 

 

 

 

 

 

 

 

If the “OUT OF SCAN RANGE”

pProblems caused by the connected computer or other equipment

 

 

GB

 

message appears on the screen

• Check that the video frequency range is within that specified for the monitor. If you

 

 

 

 

replaced an old monitor with this monitor, reconnect the old monitor and adjust the

 

 

 

 

 

frequency range to the following.

 

 

 

 

 

Horizontal: 30 – 61 kHz, Vertical: 50 – 75 Hz

 

 

 

 

 

 

 

 

 

 

If no message is displayed and

• Use the self-diagnosis function (page 20).

 

 

 

 

the uindicator is green or

 

 

 

 

 

flashing orange

 

 

 

 

 

 

 

 

 

 

 

If using Windows 95/98

• If you replaced an old monitor with this monitor, reconnect the old monitor and do the

 

 

 

 

 

following. Install the Windows Monitor Information Disk/Utility Disk and select “CPD-

 

 

 

 

 

M151” from among the Sony monitors in the Windows 95/98 monitor selection screen.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If using a Macintosh system

• Check that the Macintosh adapter and the video signal cable are properly connected

 

 

 

 

(page 6).

 

 

 

 

 

 

Picture flickers, bounces,

• Press the AUTO button. If this does not work, adjust the pitch and phase (page 12).

 

 

oscillates, or is scrambled.

• Isolate and eliminate any potential sources of electric or magnetic fields such as other

 

 

 

 

monitors, laser printers, electric fans, fluorescent lighting, or televisions.

 

 

 

 

• Move the monitor away from power lines or place a magnetic shield near the monitor.

 

 

 

 

• Try plugging the monitor into a different AC outlet, preferably on a different circuit.

 

 

 

 

• Try turning the monitor 90° to the left or right.

 

 

 

 

pProblems caused by the connected computer or other equipment

 

 

 

 

• Check your graphics board manual for the proper monitor setting.

 

 

 

 

• Confirm that the graphics mode (VESA, Macintosh 19” Color, etc.) and the frequency of

 

 

 

 

the input signal are supported by this monitor (Appendix). Even if the frequency is

 

 

 

 

within the proper range, some graphics boards may have a sync pulse that is too narrow

 

 

 

 

for the monitor to sync correctly.

 

 

 

 

• Adjust the computer’s refresh rate (vertical frequency) to obtain the best possible picture.

 

 

 

 

 

 

Picture is fuzzy.

• Press the AUTO button. If this does not work, adjust the pitch and phase (page 12).

 

 

 

 

• Adjust the contrast and brightness (page 14).

 

 

 

 

 

 

Picture is dark.

• Adjust the backlight (page 16)

 

 

 

 

• Adjust the brightness (page 14).

 

 

 

 

• It takes several seconds for the monitor to warm up after the power is turned on. The

 

 

 

 

picture will appear momentarily.

 

 

 

 

 

 

 

 

Continued

19