Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

Camcorder

Recording
SymptomCause and/or Corrective Actions

Recording or interview recording

• The POWER switch is not set to CAMERA or

is not possible.

INTERVIEW.

 

c Set it to CAMERA (p. 22) or INTERVIEW (p. 36).

 

• The disc is full.

 

c Erase unnecessary tracks (p. 65) or insert a new disc

 

(p. 16).

 

• The battery pack is dead or nearly dead.

 

c Install a charged battery pack (p. 10).

 

• START/STOP is set to ANTI GROUND in the menu.

 

c Set it to NORMAL (p. 93).

 

• Moisture has condensed inside the camcorder.

 

c Remove the disc and leave the camcorder for a couple of

 

hours (p. 105).

Recording stops in a few seconds.

• START/STOP is set to ANTI GROUND in the menu.

 

c Set it to NORMAL (p. 93).

The power goes off.

• While being operated in CAMERA mode, the camcorder

 

has been in the standby mode for more than five minutes.

 

c Set the POWER switch to OFF and then to CAMERA or

 

INTERVIEW again (p. 23).

The image on the viewfinder

• The viewfinder lens is not adjusted.

screen is not clear.

c Adjust the viewfinder lens (p. 26).

The SteadyShot function does not

• STEADYSHOT is set to OFF.

work.

c Set it to ON (p. 45).

The autofocusing function does

• The camcorder is in manual focus mode.

not work.

c Turn to auto focus mode (p. 43).

 

• Shooting conditions are not suitable for autofocus.

 

c Adjust focus manually (p. 43).

Black index appeared for the

• Power source is disconnected during recording.

recorded track.

c Select a scene for the index (p. 62).

A vertical band appears when

• The contrast between the subject and background is too

you shoot a subject such as lights

high. This is not a malfunction.

or a candle flame against a dark

 

background.

 

 

 

 

Continued on the next page

Information Additional

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