Troubleshooting
Before bringing in your camera for servicing, check the following table as a guide to troubleshoot the problem. If the problem cannot be corrected, contact the place of purchase or your Sony dealer.
If messages you are unfamiliar with appear in the viewfinder, or on the LCD panel or LCD monitor, refer to “Warning Indicators” on page 116.
| Symptom | Cause | Corrective Action |
|
|
|
Camera is inoperable. | Battery pack is empty. (battery | Charge the battery pack. |
| warning indicator displays) | (page 24) |
|
|
|
| AC power adaptor/charger is | Check the DC power cable and |
| not firmly connected. | AC power cable connection. |
|
| (page 104) |
|
|
|
| Internal system is | Disconnect the battery or power |
| malfunctioning. | cable, wait one minute and |
|
| reconnect. Turn the power on |
|
| and check to make sure the |
|
| camera is functioning correctly. |
Power cuts out. | When the power/mode dial is |
| set to CAM, monitor turns off |
| if you don’t operate it for about |
| 1 minute (3 minutes in PLAY). |
| Camera turns off completely if |
| not operated for another 4 |
| minutes (in CAM) or another 2 |
| minutes (in PLAY). |
Press the release button halfway or operate the power/function dial to restore power.
Battery power depletes quickly. | Battery pack is not charged | Charge the battery fully. |
| enough. | (page 24) |
|
|
|
| Battery has reached the end of | Replace it with a new |
| its life. | chargeable lithium ion battery. |
|
| (page 25) |
|
|
|
Cannot take pictures. | Power/mode dial is not set to | Set the power/mode dial to |
| CAM. | CAM. |
|
|
|
| The card has reached the | Erase unnecessary pictures |
| picture taking limit. | before taking more pictures. |
|
| (page 91) |
|
|
|
| The battery needs recharging. | Charge the rechargeable lithium |
|
| ion battery. (page 24) |
|
|
|
Miscellaneous
continued on next page 113 GB