Troubleshooting

If trouble occurs

If you run into any problems using the printer, use the following guidelines to solve the problem. If the problem persists, consult your Sony dealer.

Power

Symptom

Check

Cause/Solutions

The printer

• Is the AC power cord

cConnect one plug of the supplied AC

cannot be turned

properly connected?

power cord to the supplied AC power

on.

• Is the AC power adaptor

adaptor, and the other plug to the wall

 

outlet. Then insert the plug of the AC

 

properly connected?

 

power adaptor to the DC IN connector of

 

 

 

 

the printer securely. (.pages 13, 18)

 

 

 

The printer

 

cKeep pressing STANDBY for longer

cannot be turned

 

than one second until the STANDBY

off.

 

indicator turns to red.

 

 

 

Connecting with a digital camera

Symptom

Check

Cause/Solutions

Troubleshooting

The

• Is the digital camera

cConnect the cable correctly.

 

connected correctly?

 

 

PICTBRIDGE

 

 

indicator of the

• Is the printer turned on?

cPress STANDBY to turn on the

 

printer does not

 

STANDBY indicator in green.

 

 

 

 

light.

• Does the firmware of your

cSee the homepage for the digital camera

 

 

digital camera support the

you are using.

 

 

printer?

 

 

 

 

 

 

 

• Is the PICTBRIDGE

cIf a USB mouse or other non-PictBridge-

 

 

indicator of the printer

compliant device is connected, remove it

 

 

flashing?

and connect a PictBridge-compliant device.

 

 

 

cDisconnect the digital camera and the

 

 

 

printer and then connect them again. Or

 

 

 

turn off and then on the printer and the

 

 

 

digital camera.

 

 

 

 

 

 

• Is printing in process?

cConnect the cable again after printing is

 

 

 

complete.

 

 

 

 

 

 

• Is the printer connected to

cYou cannot connect a PictBridge-

 

 

the PC?

compliant digital camera and the PC to

 

 

 

the printer at the same time. Remove the

 

 

 

USB cable of the PC and connect the

 

 

 

digital camera again to the printer.

 

 

 

 

 

33 GB