Troubleshooting
If trouble occurs
If you run into any problems using the printer, use the following guidelines to solve the problem. If the problem persists, consult your Sony dealer.
Power
Symptom | Check | Cause/Solutions |
The printer | • Is the AC power cord | cConnect one plug of the supplied AC |
cannot be turned | properly connected? | power cord to the supplied AC power |
on. | • Is the AC power adaptor | adaptor, and the other plug to the wall |
| outlet. Then insert the plug of the AC | |
| properly connected? | |
| power adaptor to the DC IN connector of | |
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| the printer securely. (.pages 13, 18) |
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The printer |
| cKeep pressing STANDBY for longer |
cannot be turned |
| than one second until the STANDBY |
off. |
| indicator turns to red. |
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Connecting with a digital camera
Symptom | Check | Cause/Solutions | Troubleshooting | |
The | • Is the digital camera | cConnect the cable correctly. | ||
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connected correctly? |
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PICTBRIDGE |
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indicator of the | • Is the printer turned on? | cPress STANDBY to turn on the |
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printer does not |
| STANDBY indicator in green. |
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light. | • Does the firmware of your | cSee the homepage for the digital camera |
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| digital camera support the | you are using. |
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| printer? |
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| • Is the PICTBRIDGE | cIf a USB mouse or other |
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| indicator of the printer | compliant device is connected, remove it |
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| flashing? | and connect a |
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| cDisconnect the digital camera and the |
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| printer and then connect them again. Or |
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| turn off and then on the printer and the |
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| digital camera. |
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| • Is printing in process? | cConnect the cable again after printing is |
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| complete. |
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| • Is the printer connected to | cYou cannot connect a PictBridge- |
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| the PC? | compliant digital camera and the PC to |
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| the printer at the same time. Remove the |
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| USB cable of the PC and connect the |
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| digital camera again to the printer. |
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33 GB