If paper jams

If the print paper jams, the ERROR indicator lights or flashes rapidly and printing stops.

When the ERROR indicator lights, remove the print paper and resume printing.

When the ERROR indicator flashes rapidly, turn off the power with the print paper and print cartridge loaded. Then turn on the printer again. When the printer’s initial loading process ends, remove the paper tray from the printer. Check if there is jammed paper in the paper outlet or feeding slot of the printer and remove the jammed paper, if any.

Take out the paper tray to remove the jammed paper.

Pull out the jammed paper slowly.

Note

If you cannot remove the jammed paper, contact your Sony dealer or service facilities.

To turn off the printer

Keep pressing STANDBY for longer than one second until the STANDBY indicator turns to red.

Customer support home page

The latest support information is available at the following homepage addresses:

For the customers in the U.S.A.: http://www.sel.sony.com/SEL/ service/conselec/

For the customers in Canada: http://www.sony.ca/service

For the customers in Europe: http://www.sonydigitallink.com/ index/index.asp

For the customers in Singapore:

http://www.css.ap.sony.com

Troubleshooting

41 GB