Symptom

Check

Cause/Solutions

An error is

• Are you using the identical

c Insert the print paper whose type is

displayed with

type of print paper and

identical with the print cartridge loaded.

the digital

print cartridge?

To change the type of the print cartridge,

camera and you

 

postpone printing, replace print

cannot make

 

cartridges, and then resume printing.

printing.

 

 

 

 

 

You cannot make

 

c Some types of digital cameras do not

a DPOF printing.

 

support DPOF printing. Use another

 

 

method for printing.

 

 

 

You cannot make

 

c The printer does not support date

 

printing. Some types of digital cameras

a date printing.

 

 

provide date print setting. Even if you

 

 

 

 

set the date print setting effective, the

 

 

date will not be printed.

 

 

 

Connecting with a computer

Symptom

Check

Cause/Solutions

I lost the supplied

 

cPlease download the printer driver from

CD-ROM and

 

the Customer support home page

want to obtain a

 

(.page 41). Or contact your Sony

new one.

 

dealer.

 

 

 

The printer

• Are you sure that you have

cFollow the procedures in the operating

driver cannot be

followed the installation

instructions to install the driver

(.page 16). If an error occurs, restart

installed.

procedures correctly?

your computer and do the installation

 

 

 

 

procedures again.

 

 

 

 

• Is another application

cExit all applications and then install the

 

driver again.

 

program running?

 

 

 

 

 

 

• Did you specify the CD-

cDouble-click My Computer, and then the

 

CD-ROM icon in the open window.

 

ROM as the installation CD-

 

Follow the procedures in the operating

 

ROM correctly?

 

instructions to install the driver.

 

 

 

 

 

 

• Is the USB driver installed?

cThe USB driver may not be installed

 

 

properly. Follow the operating

 

 

instructions to install the USB driver

 

 

again.

 

 

 

34 GB