Troubleshooting

If you experience trouble with your camera, try the following solutions.

1First check the items on the tables below.

If code displays “C:ss:ss” appear on the screen, the self- diagnosis display function is working (page 103).

2 Should your camera still not work

3 Should your camera still not work

properly, press the RESET button inside

properly, consult your Sony dealer or

the battery/“Memory Stick” cover using

local authorized Sony service facility.

a fine-tripped object, then turn on the

 

power again. (All the settings including

 

date and time are cleared.)

 

RESET button

Battery pack and power

Symptom

Cause

Solution

You cannot charge the

• The camera is turned on.

p Turn the camera off (page 15).

battery pack.

 

 

 

 

 

The battery pack cannot

• The battery pack is not installed correctly.

p Install the battery pack while pushing the battery eject lever up

be installed.

 

using the front edge of the battery pack (page 11).

 

 

 

 

The

/CHG lamp flashes.

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 11).

 

 

• The battery pack has malfunctioned.

p Consult your Sony dealer or local authorized Sony service

 

 

 

facility.

 

 

 

 

The

/CHG lamp does not

• The AC power adaptor is disconnected.

p Properly connect the AC power adaptor (page 12).

light up when charging a

• The battery pack is not installed correctly.

p Install the battery pack correctly (page 11).

battery pack.

• The battery pack is completely charged.

 

 

 

 

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