Symptom

Cause

Solution

The image and sound are

• You are playing back the file directly from the

p Copy the file to the hard disk of your computer and then play

interrupted by noise when

“Memory Stick”.

back the file from the hard disk (pages 85, 86 and 91).

you view a movie on a

 

 

computer.

 

 

 

 

 

You cannot print an

—

p Check the printer settings.

image.

—

p Click on the HELP for the “PIXELA ImageMixer for Sony”

 

 

application software.

 

 

 

An error message appears

• The computer display is not set correctly.

p Set the computer display as follows:

when you set the supplied

 

Windows: 800 × 600 dots or more

CD-ROM in your

 

High Color (16 bits, 65,000 colors) or more

computer.

 

Macintosh: 800 × 600 dots or more

 

 

32,000-color or more

 

 

 

“Memory Stick”

Symptom

Cause

Solution

You cannot insert a

• You are inserting it backwards.

p Insert it from the right side (page 18).

“Memory Stick.”

 

 

 

 

 

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 114).

“Memory Stick.”

is set to the LOCK position.

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (page 37).

 

 

 

You cannot format a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 114).

“Memory Stick.”

is set to the LOCK position.

 

 

 

 

You have formatted a

• All the images on the “Memory Stick” are

p We recommend that you set the “Memory Stick” write-protect

“Memory Stick” by

deleted by formatting. You cannot restore them.

switch to the LOCK position to prevent accidental erasure

mistake.

 

(page 114).

 

 

 

Troubleshooting

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