Sony DSC-P72, DSC-P32 Symptom Cause Solution Image is too bright, Macro mode does not, Flash

Symptom	Cause					Solution
The image is too bright.	• You are shooting a spot lighted subject in a dark					p Adjust the exposure (page 50).
	location such as on a stage.
	• The brightness of the LCD screen is too high.					p Adjust the brightness of the LCD screen (page 107).
The image is	• [PFX] (P. Effect) is set to [B&W].					p Cancel the mode (page 60).
monochrome (black and
white).
Vertical streaks appear	• The smear phenomenon is occurring.					p This is not a malfunction.
when you are shooting a
very bright subject.
You cannot shoot images.	• No “Memory Stick” is inserted.					p Insert a “Memory Stick” (page 23).
	• The capacity of the “Memory Stick” is					p Delete the images saved in the “Memory Stick,” or format it.
	insufficient.					p Change the “Memory Stick.”
	• The write-protect switch on the “Memory Stick”					p Set it to the recording position (page 109).
	is set to the LOCK position.
	• You cannot shoot while the flash is charging.					—
	• The mode selector is not set to				when you	p Set the mode selector to	(page 26).
	want to shoot a still image.
	• The mode selector is not set to				when you	p Set the mode selector to	(page 72).
	want to shoot a movie.
The macro mode does not	• When shooting still images,			(Camera) is set		p Cancel the mode (page 58).
function (DSC-P72 only).	to	or	.
Cannot shoot images with	• The mode selector is set to			or SET UP.		p Set it to a setting other than	, or SET UP (page 32).
the flash.	• The flash is set to (No flash).					p Set the flash to “Auto” (No indicator), (Forced flash), or
						(Slow synchro) (page 32).
	• When shooting still images,			(Camera) is set		p Cancel the mode (page 58).
	to .
	• [Moving Image] is not set to [Clip Motion] in the					p Set it to [Clip Motion] (page 106).
	SET UP settings.
The eyes of the subject	—					p Set [Red Eye Reduction] to [On] (page 33).
come out red.
The date and time are	• The date and time are not set correctly.					p Set the correct date and time (page 21).
recorded incorrectly.

Troubleshooting

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