Symptom

Cause

Solution

You cannot copy images.

• The camera is not correctly connected to your

p Connect the camera and your computer correctly (page 82).

 

computer.

 

 

• The copy procedure differs depending on your

p Follow the copy procedure for your OS (pages 83, 84, 88).

 

OS.

p If you are using the “ImageMixer Ver. 1.5 for Sony” software,

 

click on HELP.

 

 

p If you are using the “Image Transfer” software, see page 83.

 

 

 

After making a USB

p Select [Launch Image Transfer automatically when the camera,

connection, “Image

 

etc., is connected.] at [Basic] setting (page 84).

Transfer” does not

p Make a USB connection when the computer is turned on

automatically start.

 

(page 82).

 

 

 

The image cannot be

p If you are using the “ImageMixer Ver. 1.5 for Sony” software,

played back on a

 

click on HELP.

computer.

p Consult the computer or software manufacturer.

 

 

 

The image and sound are

• You are playing back the movie directly from

p Copy the movie to the hard disk of the computer and then play

affected by noise when

the “Memory Stick.”

the movie file back from the hard disk (pages 83, 88).

you play back a movie on

 

 

a computer.

 

 

 

 

 

You cannot print an

p Check the printer settings.

image.

 

p If you are using the “ImageMixer Ver. 1.5 for Sony” software,

 

 

click on HELP.

 

 

 

The error message

p Set the display mode of your computer as follows:

appears when loading the

 

For Windows, 800 × 600 dots or more, high color (16-bit color,

supplied CD-ROM.

 

65 000 colors) or more.

 

 

For Macintosh, 800 × 600 dots or more, 32 000 colors or more.

 

 

 

“Memory Stick”

Symptom

Cause

Solution

You cannot insert a

• You are inserting it backwards.

p Insert it from the right side (page 23).

“Memory Stick.”

 

 

 

 

 

You cannot record on a

• The write-protect switch on the “Memory Stick”

p Set it to the recording position (page 109).

“Memory Stick.”

is set to the LOCK position.

 

 

• The “Memory Stick” is full.

p Delete unnecessary images (pages 40, 74).

 

 

 

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Sony DSC-P32, DSC-P72 operating instructions Memory Stick