Printer will not turn on.
Cause | Solution |
The cables may not be connected properly.
Reconnect all cables and check the power cord and electrical outlet.
Printer prints garbled information.
Cause | Solution |
|
|
The correct printer driver for the application is not installed. | Install the correct printer driver for the application. |
|
|
The cables may not be connected properly. | Reconnect all cables. |
|
|
Printer memory may be overloaded. | Reset the printer by turning it off for one minute, then turn it |
| back on. |
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|
Printer will not print. |
|
|
|
Cause | Solution |
|
|
The printer may be out of paper. | Check the paper tray and refill it if it is empty. |
|
|
218 | Chapter 9 Troubleshooting without diagnostics |