Troubleshooting

If you experience trouble with your camera, try the following solutions.

1First check the items on the tables below.

If code displays “C:ss:ss” appear on the screen, the self- diagnosis display function is working (page 108).

2 Should your camera still not work

3 Should your camera still not work

properly, press the RESET button on the

properly, consult your Sony dealer or

bottom of the camera using a fine-tipped

local authorized Sony service facility.

object, then turn on the power again. (All

 

the settings including date and time are

 

cleared.)

 

RESET button

 

Battery and power

Symptom

Cause

Solution

The battery remaining

• You have used the camera in an extremely cold

p See page 116.

indicator is incorrect, or

location.

 

sufficient battery

• The batteries are discharged.

p Install charged batteries (page 13).

remaining indicator is

• The battery contacts or the terminals on the

p Wipe any dirt off from them with a dry cloth (page 13).

displayed but the power

battery cover are dirty.

 

runs out soon.

• The memory effect has occurred in the Nickel-

p Charge tha batteries only after using up the existing charge to

 

Metal Hydride batteries (page 12).

correct it.

 

• A deviation has occurred in the remaining

p Charge the batteries only after using up the existing charge so

 

battery time.

that the battery remaining indicator functions correctly

 

 

(page 14).

 

• The batteries are dead (page 119).

p Replace the batteries with new ones.

 

 

 

The battery runs down too

• You have used the camera in an extremely cold

p See page 116.

quickly.

location.

 

 

• The batteries are not charged enough.

p Charge the batteries (page 11).

 

• The batteries are dead (page 119).

p Replace the batteries with new ones.

 

 

 

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