Symptom

Cause

Solution

You cannot turn on the

• The batteries are not installed correctly.

p Install the batteries correctly (page 13).

camera.

• The AC Adaptor (not supplied) is disconnected.

p Properly connect the AC Adaptor (page 16).

 

• The batteries are discharged.

p Install charged batteries (page 13).

 

• The batteries are dead (page 119).

p Replace the batteries with new ones.

 

 

 

The power turns off

• If you do not operate the camera for about three

p Turn on the camera again (page 17).

suddenly.

minutes while the power is on, the camera turns

 

 

off automatically to prevent wearing down the

 

 

batteries (page 17).

 

 

• The batteries are discharged.

p Install charged batteries (page 13).

 

 

 

Shooting still images/movies

Symptom

Cause

 

 

Solution

 

 

The LCD screen is not

• The power was turned off with the LCD screen

p Turn on the LCD screen (page 32).

 

turned on even when the

turned off the last time you used the camera.

 

 

 

power is turned on.

 

 

 

 

 

 

 

 

 

 

The subject is not visible

• The mode dial is set to SET UP or .

p Set it to other modes than SET UP or

(page 10).

on the LCD screen.

 

 

 

 

 

 

 

 

 

The LCD screen turns

• The image size is set to [640(Fine)] while an

p Disconnect the A/V connecting cable.

blue and the subject does

A/V connecting cable is connected to the A/V

p Set the image size to other than [640(Fine)].

not appear when

OUT (MONO) jack.

 

 

 

 

 

recording movies.

 

 

 

 

 

 

 

 

 

 

 

The image is out of focus.

• The subject is too close.

 

 

p Record in the close-ups (Macro) recording mode. Make sure to

 

 

 

 

position the lens farther away from the subject than the shortest

 

 

 

 

shooting distance when shooting (page 28).

 

• The mode dial is set to

or

when shooting

p Set it to other modes than

or

(page 36).

 

still images.

 

 

 

 

 

 

• The focus preset function is selected.

p Set to the auto focus mode (page 50).

 

 

 

 

 

 

Zoom does not work.

• You cannot change the zoom scale when

 

 

 

shooting movies.

 

 

 

 

 

 

 

 

Precision digital zoom

• [Digital Zoom] is set to [Smart] or [Off] in the

p Set [Digital Zoom] to [Precision] (pages 27, 46 and 114).

does not function.

SET UP settings.

 

 

 

 

 

 

• This function cannot be used during shooting

 

 

 

movies.

 

 

 

 

 

 

 

 

 

 

 

 

Troubleshooting

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