Troubleshooting

“Memory Stick Duo”Cannot insert a “Memory Stick Duo”.

•Insert it in the correct direction.

Cannot format a “Memory Stick Duo”.

•You are using the “Memory Stick Duo” with the write-protect switch, and the switch is set to the LOCK position. Set the switch to the recording position (page 113).

You have formatted a “Memory Stick Duo” by mistake.

•All the data on the “Memory Stick Duo” is deleted by formatting. You cannot restore it. We recommend that you set the write-protect switch on the “Memory Stick Duo” to the LOCK position to prevent accidental erasure (page 113).

Internal memoryCannot playback or record images using the internal memory.

•There is a “Memory Stick Duo” inserted in the camera. Remove it.

Cannot copy the data stored in the internal memory to a “Memory Stick Duo”.

•The “Memory Stick Duo” is full. Check the capacity (32 MB or more recommended).

Cannot copy the data on the “Memory Stick Duo” or the computer to the internal memory.

•Data on a “Memory Stick Duo” or a computer cannot be copied to the internal memory.

Printing

Also see “PictBridge compliant printer” (as follows) in conjunction with the following items.

Images are printed with both edges cut off.

•Depending on your printer, the left, right, top, and bottom edges of the image may be cut off. Especially when you print an image shot with the image size set to [16:9], the lateral end of the image may be cut off.

•When printing images using your own printer, cancel the trimming or borderless settings. Consult the printer manufacturer as to whether the printer provides these functions or not.

•When having images printed at a digital print shop, ask the shop whether they can print the images without cutting off both edges.

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