Troubleshooting

Cannot print images with the date.

Using “Picture Motion Browser”, you can print images with date (page 87).

This camera does not have a feature for superimposing dates on images. However, because the images shot with the camera include information on the recording date, you can print images with the date superimposed if the printer or the software can recognize Exif information. For compatibility with Exif information, consult the manufacturer of the printer or the software.

When you print images at a shop, images can be printed with the date if you ask them to do so.

PictBridge compliant printerA connection cannot be established.

The camera cannot be connected directly to a printer that is not compliant with the PictBridge standard. Consult the printer manufacturer as to whether the printer is compliant with PictBridge or not.

Check that the printer is turned on and can be connected to the camera.

Set [USB Connect] to [PictBridge] (page 63).

Disconnect and connect the cable for multi-use terminal again. If an error message is indicated on the printer, refer to the operating instructions supplied with the printer.

Cannot print images.

Check that the camera and the printer are properly connected using the cable for multi-use terminal.

Turn on the printer. For further information, refer to the operating instructions supplied with the printer.

If you select [Exit] during printing, images may not be printed. Disconnect and connect the cable for multi-use terminal again. If you still cannot print your images, disconnect the cable for multi-use terminal, turn the printer off and then on, then connect the cable for multi-use terminal again.

Movies cannot be printed.

Images shot using cameras other than this camera or images modified with a computer may not be printed.

Printing is canceled.

Confirm that you have disconnected the cable for multi-use terminal before the (PictBridge Connecting) mark disappears.

Cannot insert the date or print images in the index mode.

The printer does not provide these functions. Consult the printer manufacturer as to whether the printer provides these functions or not.

The date may not be inserted in the index mode depending on the printer. Consult the printer manufacturer.

Troubleshooting

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