Warning indicators and messages
If a code starting with a letter of the alphabet appears, your camera has a self- diagnosis display. The last two digits (indicated by ss) will differ depending on the state of the camera.
If you are unable to solve the problem even after trying the following corrective actions a few times, your camera may need repair. Contact your Sony dealer or local authorized Sony service facility.
If the following messages appear, follow the instructions.
E
•The battery level is low. Charge the battery pack immediately. Depending on the conditions of use or the type of battery pack, the indicator may flash even though there are still 5 to 10 minutes of remaining battery time left.
| C:32:ss | For use with compatible battery only |
•There is trouble with your camera’s hardware. Turn the power off and on again.
C:13:ss•The camera cannot read or write data on the “Memory Stick Duo”. Try turning off and on the camera again, or taking out and inserting the “Memory Stick Duo” several times.
•The internal memory has experienced a format error, or an unformatted “Memory Stick Duo” is inserted. Format the internal memory or the “Memory Stick Duo” (pages 58, 61).
•The inserted “Memory Stick Duo” cannot be used with your camera, or the data is damaged. Insert a new “Memory Stick Duo”.
E:61:ssE:62:ssE:91:ss•A camera malfunction has occurred. Initialize the camera (page 62), then turn the power on again.
•The battery inserted is not an
•Turn the power off and then on again.
Internal memory error•Turn the power off and then on again.
Reinsert the Memory Stick•Insert the “Memory Stick Duo” correctly.
•The inserted “Memory Stick Duo” cannot be used in your camera (page 113).
•The “Memory Stick Duo” is damaged.
•The terminal section of the “Memory Stick Duo” is dirty.
Memory Stick type error•The inserted “Memory Stick Duo” cannot be used in your camera (page 113).
Cannot access Memory Stick Access denied•You are using the “Memory Stick” with the access controlled.
Troubleshooting
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