Cyber-shot User Guide
Operation Search
Before Use
Shooting
Viewing
Using 3D Functions
Using MENU items (Shooting)
Using MENU items (Viewing)
Changing settings
Viewing images on a TV
Using with your computer
Printing Troubleshooting Precautions/About this camera
Contents list
Top page > Troubleshooting > Troubleshooting > Shooting still images/movies
Shooting still images/movies
Cannot record images.
If images are recorded on the internal memory even when a memory card is inserted into the camera, make sure that the memory card is fully inserted into the camera.
Check the free capacity of the internal memory or memory card. If it is full, do one of the following:
Delete unnecessary images. [Details] [Details] 
Change the memory card.
You cannot record images while charging the flash.
When recording movies, it is recommended that you use the following memory cards: “Memory Stick PRO Duo” (Mark2) media, “Memory Stick
Set [Demo Mode] to [Off]. [Details]
Smile Shutter function does not work.
No image is shot if a smiling face is not detected. [Details]
Set [Demo Mode] to [Off].[Details]
Anti-blur function does not work.
The 
Shoot after pressing the shutter button halfway down.
Recording takes a long time.
When the shutter speed becomes slower than a certain speed, for example, when you shoot images in dark locations, the camera automatically reduces the image noise. This function is called NR (noise reduction) slow shutter and the shooting time takes longer.
The image is out of focus.
The subject is too close. When shooting, make sure to position the lens farther away from the subject than the shortest shooting distance (approximately 5 cm (2 inches) (W)/1 m (3 ft 3 3/8 inches) (T) from the lens).
(Twilight ), 
(Landscape), 
(Fireworks) or 
(Advanced Sports Shooting) mode is selected in the Scene Selection when shooting still images.
Zoom does not work.
You cannot use the optical zoom in Intelligent Sweep Panorama mode and 3D shooting mode.
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