Error messages

The following table shows error messages which list problems when performing automatic white balance adjustment, together with their possible causes and remedies.

Note the message and check the listed causes.

Error message

Causes

Remedies

 

 

 

WHITE NG

The video level is

Increase the illumination.

LEVEL LOW

too low.

 

 

 

 

WHITE NG

The video level is

Decrease the illumination.

LEVEL HIGH

too high.

 

 

 

 

WHITE NG

The color

The camera cannot

C.TEMP LOW

temperature is

automatically adjust the

 

too low.

white balance due to the

 

 

illumination. Change the

 

 

illumination to the proper

 

 

one.

 

 

 

WHITE NG

The color

The camera cannot

C.TEMP HIGH

temperature is too

automatically adjust the

 

high.

white balance due to the

 

 

illumination. Change the

 

 

illumination to the proper

 

 

one.

 

 

 

Error message

Causes

Remedies

 

 

 

WHITE NG

The camera has

Adjust the illumination and

TRY AGAIN

failed to adjust

try automatic adjustment of

 

the white balance

the white balance again.

 

due to a cause

 

 

other than the

 

 

above. (ex. there

 

 

is no white part

 

 

on the object, the

 

 

object is moving

 

 

and so on).

 

 

 

 

WHITE MANU

“WHT.BAL” is set

Change the setting of

 

to “MANU”.

“WHT.BAL” to “AWB”, then

 

 

try automatic adjustment of

 

 

the white balance again.

 

 

 

WHITE ATW

“WHT.BAL” is set

Change the setting of

 

to “ATW”.

“WHT.BAL” to “AWB”, then

 

 

try automatic adjustment of

 

 

the white balance again.

 

 

 

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