Some tiny black points and/or bright points appear on the screen

The picture of a display unit is composed of pixels. Tiny black points and/or bright points (pixels) on the screen do not indicate a malfunction.

No colour on programmes

• Select “Reset” (page 27).

No colour or irregular colour when viewing a signal from the 1 or 2 jacks

Check the connection of the 1 or 2 jacks and check if each jacks are firmly seated in their respective jacks.

Sound

No sound, but good picture

Press 2 +/– or % (Mute).

Check if the “Speaker” is set to “TV Speaker” (page 35).

When using HDMI input with Super Audio CD or DVD- Audio, DIGITAL OUT (Optical) may not provide audio signal.

There is a whirring sound

This is the sound of internal fans of the TV (except for KDL-52XBR/52X3100). This is not a malfunction.

Channels

The desired channel cannot be selected

Switch between digital and analogue mode and select the desired digital/analogue channel.

Some channels are blank

Scrambled/Subscription only channel. Subscribe to the pay TV service.

Channel is used only for data (no picture or sound).

Contact the broadcaster for transmission details.

Digital channels are not displayed

Contact a local installer to find out if digital transmissions are provided in your area.

Upgrade to a higher gain antenna.

Some channels cannot be selected

Once you select a channel within your Favourite List of channels, pressing PROG +/– will select only channels from your Favourite List. To select a channel that has not been programmed as a Favourite List channel, use the Program List feature or the number buttons.

General

The TV turns off automatically (the TV enters standby mode)

Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of “On Timer” (page 36).

The TV turns on automatically

• Check if the “On Timer” is activated (page 36).

Some input sources cannot be selected

Select “Video Labels” and cancel “Skip” of the input source (page 36).

The remote does not function

• Replace the batteries.

The “Store Display Mode: On” message appears on the screen

• Select “All Reset” in the “Set-up” menu (page 38).

The picture contours are disrupted

Select “Standard” or “Off” in “Motion Enhancer” (page 33).

The recorded images appear enlarged when they are played on a 4:3 screen size TV

The images of digital broadcasting recorded on this TV appear enlarged when they are played on a 4:3 screen size TV that cannot be adjusted to other aspect modes.

Forgotten Parental Control password

• Select “All Reset” in the “Set-up” menu (page 38).

Weak signal (signal level indicator (page 40) displayed in red)

• Check the antenna connection.

46 GB