Troubleshooting
Check whether the 1 (standby) indicator is flashing in red.
When the 1 (standby) indicator is flashing
The self-diagnosis function is activated.
1Count how many times the 1 (standby) indicator flashes between each two second break.
For example, the indicator may flash three times, go off for two seconds, then flash again three times.
2Press 1 on the TV to turn it off, disconnect the mains lead, and inform your dealer or Sony service centre of how the indicator flashes (number of flashes).
When the 1 (standby) indicator is not flashing
1Check the items in the tables below.
2If the problem persists, have your TV serviced by qualified service personnel.
Condition | Explanation/Solution |
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Picture |
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| There is no picture (screen is | • Check the aerial/cable connection. | |||||
| dark) and no sound. | • Connect the TV to the mains, and press 1 on the TV. | |||||
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| • If the 1 (standby) indicator lights up in red, press TV "/1. | ||||
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| No picture or menu | • Press | to display the list of inputs, then select the desired input. | ||||
| information from equipment | • Check the connection between the optional equipment and the TV. | |||||
| connected to the scart |
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| connector appears on the |
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| screen. |
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| Ghosting occurs, or double | • Check the aerial/cable connection. | |||||
| images appear. | • Check the aerial location and direction. | |||||
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| Only snow and noise appear | • Check if the aerial is broken or bent. | |||||
| on the screen. | • Check if the aerial has reached the end of its serviceable life (three to | |||||
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| five years for normal use, one to two years when used at the seaside). | ||||
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| The picture is distorted (dotted | • Keep the TV away from electrical noise sources such as cars, | |||||
| lines or stripes appear). | motorcycles, | |||||
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| • When installing optional equipment, leave some space between the | ||||
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| optional equipment and the TV. |
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| • Check the aerial/cable connection. | ||||
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| • Keep the aerial/cable TV cable away from other connecting cables. | ||||
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| There is picture or sound noise | • Adjust “AFT” (Automatic Fine Tuning) to obtain better picture | |||||
| when viewing a TV channel. | reception (page 46). |
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| Tiny black points and/or | • The screen is composed of pixels. Tiny black points and/or bright points | |||||
| bright points appear on the | (pixels) on the screen do not indicate a malfunction. | |||||
| screen. |
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| The picture contours are | • Select “Standard” or “Off” in “Motionflow” (page 40). If the symptom | |||||
| distorted. | still persists, change the current setting of “Film Mode” to other settings | |||||
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| The picture is not displayed in | • Select “Reset” (page 37). |
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| colour. |
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| The picture from equipment | • Check the connection of the |
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| COMPONENT IN1 or 2 sockets and | ||
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| connected to the | check if the sockets are firmly seated in their respective sockets. | |||||
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| COMPONENT IN1 or 2 |
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sockets is not displayed in colour, or is displayed in irregular colours.
Information Additional