ConditionExplanation/Solution
The server cannot be found, a • Once server settings are changed, turn the TV off and on by pressing 1
| list cannot be retrieved, and | on the TV. |
| playback fails. | • Execute “Server Diagnostics” (page 34). |
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| When using a PC as the server |
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| • Check if the PC is turned on. Do not turn off the PC while accessing. |
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| • If security software is installed on the PC, be sure to allow connections |
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| from external devices. For details, see the manual supplied with your |
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| security software. |
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| • The load on the PC may be too high or the server application may |
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| become unstable. Try the following: |
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| – Stop the server application and restart it. |
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| – Restart the PC. |
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| – Reduce the number of applications running on the PC. |
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| – Reduce the amount of content. |
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| Changes on the server are not | • Sometimes changes are not applied to displays on the TV even though |
| being applied or displayed | content has been added and/or deleted on the server. If this happens, go |
| content differs from content | back up one level and try opening the folder or server again. |
| on the server. |
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| Photo and/or music files do | Preliminary Check |
| not appear or icons are not | • Check that the connected device supports DLNA. |
| displayed. | • Operations are not guaranteed for all servers. Also, operations differ |
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| depending on the features of the server and the content in question. |
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| • Turn the connected device on. |
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| Check Connections |
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| • Check that the LAN cable and/or mains lead of the server has not |
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| become disconnected. |
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| Check Settings |
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| • Check that the connected device is registered under “Server Display |
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| Settings” (page 33). |
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| • Check that the server is correctly configured. |
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| • Check that the selected device is connected to the network and can be |
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| accessed. |
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| • If the “IP Address Settings” in “Network” under “Network Settings” is |
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| set to “DHCP (DNS automatic)” or “DHCP (DNS manual)”, it may take |
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| some time to recognise devices if there is no DHCP server. Execute |
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| “Server Diagnostics” (page 34). |
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| The TV cannot be found from | Check Connections |
| • Check that the LAN cable and/or mains lead of the server has not | |
| (the controller). | become disconnected. |
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| Check Settings |
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| • Check if the “Renderer Function” is activated (page 48). |
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| • Check that the connected device is registered under “Renderer Access |
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| Control” (page 48). |
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General |
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| The TV turns off | • Check if the “Sleep Timer” is activated, or confirm the “Duration” |
| automatically (the TV enters | setting of “On Timer” (page 36). |
| standby mode). | • If no signal is received and no operation is performed in the TV mode for |
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| 10 minutes, the TV automatically switches to standby mode. |
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| The TV turns on | • Check if the “On Timer” is activated (page 36). |
| automatically. |
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| Some input sources cannot be | • Select “AV Preset” and cancel the “Skip” setting for the input source |
| selected. | |
The remote does not function. • Replace the batteries.
Information Additional