Troubleshooting

Check whether the 1 (standby) indicator is flashing in red.

When it is flashing

The self-diagnosis function is activated.

1Count how many 1 (standby) indicator flashes between each two second break.

For example, the indicator flashes three times, then there is a two second break, followed by another three flashes, etc.

2Press 1 on the TV (right side) to switch it off, disconnect the mains lead, and inform your dealer or Sony service centre of how the indicator flashes (number of flashes).

When it is not flashing

1Check the items in the tables below.

2If the problem still persists, have your TV serviced by qualified service personnel.

Picture

ProblemCause/Remedy

 

 

 

 

No picture (screen is dark) and

• Check the aerial connection.

 

no sound

• Connect the TV to the mains, and press 1 on the TV (right side).

 

• If the 1 (standby) indicator lights up in red, press TV "/1.

 

 

 

 

No picture or no menu

•

Check that the optional equipment is on and press

/ repeatedly until

information from equipment

 

the correct input symbol is displayed on the screen.

 

connected to the scart

•

Check the connection between the optional equipment and the TV.

connector

 

 

 

 

 

Distorted picture

• Check if any connected optional equipment is installed in front of the TV or

 

 

beside the TV. When installing optional equipment, leave some space

 

 

between the optional equipment and the TV.

 

•When changing programmes or selecting Text, turn off any equipment connected to the scart connector on the rear of the TV.

Double images or ghosting

• Check aerial/cable connections.

 

• Check the aerial location and direction.

 

 

Only snow and noise appear

• Check if the aerial is broken or bent.

on the screen

• Check if the aerial has reached the end of its serviceable life (three to five

 

years in normal use, one to two years at the seaside).

 

 

Picture (dotted lines or stripes)

• Keep the TV away from electrical noise sources such as cars, motorcycles,

noise

or hair-dryers.

 

• Make sure that the aerial is connected using the supplied coaxial cable.

 

• Keep the aerial cable away from other connecting cables.

 

• Do not use a 300-ohm twin lead cable as interference may occur.

 

 

44 GB