Problem | Cause/Remedy |
Picture flashes initially when | • This is probably caused by the authentication process between HDMI |
changing to HDMI mode or | equipment and the TV. It does not indicate a malfunction. |
when switching on the TV in |
|
HDMI mode |
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|
A white oval image appears on | • This is due to strong light reflecting off both the TV screen and reflections |
the screen | coming from behind the screens. |
| • Position your TV away from strong ambient light or sunlight, or lower any |
| ambient lights. |
|
|
Sound
Problem | Cause/Remedy | |
No sound, but good picture | • Press 2 +/– or % (Mute). | |
| • | Check that “Speaker” is set to “On” in the “Setup” menu (page 29). |
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Noisy sound | • | See “Picture noise” causes/remedies on page 44. |
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Channels
Problem | Cause/Remedy |
|
|
Some channels are blank | • Scrambled/Subscription only channel. Subscribe to the Pay Per View |
| service. |
| • Contact the broadcaster for transmission details. |
| • Check that the “Program Block” is set to “Allow” in the “Channel Setup” |
| menu (page 31). |
|
|
General
Problem | Cause/Remedy |
|
|
The TV turns off automatically | • Check if the “Sleep Timer” is activated, or confirm the “Duration” setting of |
(the TV enters standby mode) | “On Timer” (page 28). |
| • If the inside of the TV grows warm while Cooling Mode is set to “High”, |
| the TV automatically switches to standby mode. |
| (When Cooling Mode is set to “Normal” under the same conditions, the |
| mode switches to “High”, the cooling fan starts, and a loud whirring noise |
| may be heard.) |
|
|
The TV turns on automatically | • Check if the “On Timer” is activated (page 28). |
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|
Some input sources cannot be | • Select “Video Labels” in the “AV Setup” menu and cancel “Skip” of the |
selected | input source (page 30). |
|
|
Uneven color uniformity | • After turning on the TV, you may notice a slight variation in color (tint) and |
appears on the screen when | brightness in certain areas of the picture. This will last only a few minutes |
the TV is powered on | each time you turn on the TV. This is a normal temperature characteristic of |
| the components and not a malfunction. |
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|
Information Additional
Continued