Sony KV-27HS420 63, Contacting Sony, Troubleshooting

63

Welcome SETUP Other InfoSETUP SETUPSETUP

Contacting Sony

If, after reading these operating instructions, you have additional

questions related to the use of your Sony television, please call our

Customer Information Services Center at 1-800-222-SONY (7669) (US

residents only) or (416) 499-SONY (7669) (Canadian residents only).

Before calling Sony customer support, please write down the model

and serial numbers of your TV. You’ll find this information on the

front cover of this manual.

Troubleshooting

Remote Control

Problem Possible Remedies

Remote control

does not operate

❏The batteries could be weak. Replace the batteries.

❏Check the orientation of the batteries.

❏Press the TV FUNCTION button. You may have inadvertently pressed the

SAT/CABLE FUNCTION or DVD/VCR FUNCTION button.

❏Make sure the T V’s power cord is connecte d securely to th e wall outl et.

❏Locate the TV at least 3-4 feet away from fluorescent lights.

Cannot change chan nels

with the remote control

❏If you are using the TV to change channels, first press the TV FUNCTION

button.

❏If you are using another device to change channels, be sure you have not

inadvertently switched your TV from the channel 3 or 4 setting. Use the

Channel Fix option to “fix” the channel base d on the hookup you used (see

page52).

❏

If you are using another device to cha nge channels, be sure to press the

FUNCTION

button for that device. For example, if you are using yo ur cable box

to change channels, be sure to press the

SAT/CABLE FUNCTION

button.

Remote control

does not operate non-Sony

video equipment

❏If you replaced the batteries to the remo te recently, the code numbers for

the video equipment may need to be reprogrammed.

❏There may be more than one code for the equipment that you are

attempting to operate.

❏There is a possibility that some non-Sony equipment cannot be operated by

your Sony TV remote.You may need to use the equipment’s original

remote control.

HS420.book Page 63 Tuesday, Mar c h 30, 2004 10:36 AM

Contents

Main WARNING ATTENTION CAUTION Note on Caption Vision Note on Cleaning the TV Note to CATV System Installer IMPORTANT SAFEGUARDS WARNING Use Power Sou rces Grounding or Polarization For the set with a polarized AC power cord plug Ventil ation Power Cord Protection Antennas Outdoor Antenna Grounding Antenna Grounding According to the National Electrical Code, AN SI/NFPA 70 Lightning Page Contents Introducing the FD Trinitron Wega Setting Up the TV Using the Remote Control Using the Features Using the Menus Other Information 7 Introducing the FD Trinitron Wega Presenting the FD Trinitron Wega Package Contents Features SETUP SETUP WelcomeSETUP SETUPSETUP Introducing 9 Setting Up the TV This chapter includes illustrated instructions for setting up your TV. About the AC Power Cord 10 TV Controls and Connectors Front Panel Rear Panel 12 Basic Connections: Connecting a Cable or Antenna Cable, Cable Box, or Antenna Only The connection you choose depends on the cable type you have in your home, as described below. Page 14 Connecting Optional Equipment Use the directions in this section to connect the following optional equipment: Making Video Connections About Using SVIDEO VCR and Cable 1 2 3 4 Page 18 VCR and Cable Box 1 2 3 4 Page Two VCRs for Tape Editing 1 jacks to the TVs A/V input jacks. 2 jacks to the TVs MONI TOR OUT jacks. Satellite Receiver 1 satellite input jack. 2 jacks to the TVs A/V input jacks. 3 1 2 3 4 5 6 Page 24 DVD Player with Component Video Connectors 2 1 25 DVD Player with S VIDEO and Audio Connectors Use this connection if your DVD player does not have component video (Y, P 1 jacks to the TVs audio input jacks. 2 to the TVs S VIDE O jack. 27 DVI-Equipped Device 1 2 28 HDMI-Equipped Device 1 Camcorder 1 Audio Receiver 2 3 Page 32 Setting Up the Channel List 4 Using Auto Program 1 Using the Remote Control 12 3 Inserting Batteries 1 2 34 Button Descriptions SETUP SETUP SETUPRemote Control SETUPSETUP 37 SETUP SETUP SETUPRemote Control SETUPSETUP Programming the Remote Control 1 2 3 4 Manufacturers Codes VCRs Laserdisc Players DVD/VCR Combination Units Satellite Receivers Cable Boxes 39 Using the Features Watching TV This chapter describes how to use the features of your TV. 40 SETUP SETUP SETUPFeatures SETUPSETUP Using Screen Mode Models KV-30/34HS420 Only SETUP SETUP SETUPSETUP SETUPFeatures Models KV-27/32/36HS420 Only 42 Using Favorite Channels 43 SETUP SETUP SETUPSETUP SETUPFeatures Using Other Equipment with Your TV Remote Control All Equipment Operating a VCR SETUP SETUP SETUPFeatures SETUPSETUP Operating a Cable Box Operating a DVD Player Operating a DVD/VCR Combination Unit V v B b Using the Menus Navigating Through Menus The Menu gives you access to the following features: 46 Using the Video Menu The Video Menu includes the following options: Selecting Video To change settings, press V v B b. Page 48 Using the Audio Menu The Audio Menu includes the follo wing options: Selecting Audio To change settings, press V v B b. Page 50 Using the Screen Menu Press MENU to exit the Menu. The Screen menu includes the following options: Selecting Screen Mode Options Page 52 Using the Channel Menu The Channel Menu includes the follow ing options: Selecting Channel To change settings, press V v B b. Page 54 Using the Parent Menu The Parent Menu includes the following options: Selecting Parent Menu Options US Models: Selecting Custom Rating Options Viewing Blocked Programs You can view blocked programs by entering the password. Press the Canadian Models: Selecting Custom Rating Options Viewing Blocked Programs 57 Using the Timer Menu 2 Selecting Timer The Timer Menu includes the following options: 58 Using the Setup Menu The Setup Menu includes the following options: Selecting Setup Options To change settings, press V v B b. 59 1 2 60 1 2 3 4 Other Information 62 Glossary 63 Contacting Sony Troubleshooting Remote Control Channels Video Audio General 66 Specifications Optional Accessories Page Index