1Additional Information

Troubleshooting

If you run into any problems using this headphone system, use the following checklist. Should any problem persist, consult your nearest Sony dealer.

Symptom

Cause and remedy

 

 

No sound

,Check the connection between the processor and the AV component.

 

,Check that the signal is not being input to the digital out jack by mistake when

 

digital input is selected.

 

,Check that the connected AV component's optical digital output is set to "ON"

 

when selecting digital input.

 

,Turn on the AV component connected to the processor, and start the playback.

 

,Check that the INPUT SELECT switch on the processor is set to the

 

component you want to listen to.

 

,If you connect the processor to an AV component using the headphone jack,

 

raise the volume level on the connected AV component.

 

,Make sure you are wearing the headphones correctly.

 

,Raise the headphone volume.

 

,The headphones’ POWER indicator goes off.

 

• Charge the rechargeable battery if it is weak, or replace alkaline batteries

 

with new ones. If the POWER indicator is still off after charging the battery,

 

take the headphones to a Sony dealer.

 

,You are trying to play a DTS audio track on a DVD device that does not

 

support DTS.

 

• Either use a DVD device that supports DTS, or select a Dolby Digital or

 

PCM audio track.

 

,You are playing back a DVD disc recorded in DTS when DTS digital output

 

setting for the DVD device (including game machines) is “OFF.”

 

• See the instruction manual of your DVD device, and change the DTS digital

 

output setting to “ON.”

 

,You are playing back a DVD disc recorded in DTS when the DVD device

 

(including game machines) and the processor are analog-connected.

 

• Use the digital connection. (Analog sound may not be output from the DVD

 

device.)

 

,The processor’s ID is not set for the additional headphones.

 

,Additional headphones are being charged.

 

• Remove additional headphones from the processor.

 

 

(Continued)

Additional Information

 

25US