Sony MHC-DP1000D, MHC-DP900D, MHC-DP900D (When letters/numbers appear in the display), Tuner, Tape Deck, Self-diagnosisfunction, Troubleshooting (continued)

Troubleshooting (continued)

Tape Deck

The tape does not record.

•The tab has been removed from the cassette (see “To save a tape permanently” on page 54).

•The tape has reeled to the end.

The tape does not record nor play, or there is a decrease in sound level.

•The heads are dirty (see “Cleaning the tape heads” on page 54).

•The record/playback heads are magnetized (see “Demagnetizing the tape heads” on page 54).

The tape does not erase completely.

•The record/playback heads are magnetized (see “Demagnetizing the tape heads” on page 54).

There is excessive wow or flutter, or the sound drops out.

•The capstans or pinch rollers are dirty (see “Cleaning the tape heads” on page 54).

Noise increases, or the high frequencies are erased.

•The record/playback heads are magnetized (see “Demagnetizing the tape heads” on page 54).

After pressing nN or Z, there is a mechanical noise, “EJECT” appears in the display, and the unit enters standby mode automatically.

• The cassette tape has not inserted correctly.

Tuner

There is severe hum or noise (“TUNED” or “STEREO” flashes in the display).

•Adjust the antenna.

•The signal is too weak. Connect an external antenna.

A stereo FM program cannot be received in stereo.

• Press FM MODE so that “MONO” disappears.

If other troubles not described above occur, reset the system as follows:

1Press x, DISPLAY and DISC 1 at the same time.

2Unplug the power cord.

3Plug the power cord back in.

4Press ?/1 to turn on the power.

The system is reset to the factory settings except for DVD settings. All the settings other than DVD settings you made, such as the preset stations, clock, and timer are cleared. You should set them again.

Self-diagnosis function

(When letters/numbers appear in the display)

When the self-diagnosis function is activated to prevent the system from malfunctioning, a five- character service number (e.g., C 13 00) with a combination of a letter and digits appears on the screen. In this case, check the following table.

C:13:00

First three	Cause and/or Corrective
characters of	Action
the service
number
C 13	The disc is dirty
	,Clean the disc with a soft
	cloth (page 53).
C 31	The disc is not inserted correctly.
	,Re-insert the disc correctly.
E XX	To prevent a malfunction, the
(XX is a number)	system has performed the self-
	diagnosis function.
	,Contact your nearest Sony
	dealer or local authorized
	Sony service facility and give
	the 5-character service
	number.
	Example: E 61 10

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