Troubleshooting

Problems and remedies

Should you encounter a problem with your system, do the following:

1Make sure the power cord and speaker cords are correctly and firmly connected.

2Find your problem in the troubleshooting checklist below and take the indicated corrective action.

If the problem persists after doing all of the above, consult your nearest Sony dealer. In case of repairing, please bring the entire system set (except for the speaker) to the service station.

General

The display starts flashing as soon as you plug in the power cord even though you have not turned on the system (see step 3 of “Hooking up the system” on page 7).

•Press DISPLAY twice when the system is turned off. The demonstration disappears.

“– –:– –” appears in the display.

•A power interruption has occurred. Set the clock (page 8) and timer settings (pages 26 and 27) again.

The clock setting/radio presetting/timer is canceled.

•The power cord is disconnected or a power failure occurs longer than half a day.

Redo the following:

––“Setting the clock” on page 8

––“Presetting radio stations” on page 19

If you have set the timer, also redo “Waking up to music” on page 26 and “Timer recording radio programs” on page 27.

There is no sound.

•Press VOL + (or turn VOLUME clockwise on the unit).

•Make sure the headphones are not connected.

•Insert only the stripped portion of the speaker cord into the SPEAKER jack. Inserting the vinyl portion of the speaker cord will obstruct the speaker connections.

•There is no audio output during timer recording.

34GB

Sound comes from one channel, or unbalanced left and right volume.

•Place the speakers as symmetrically as possible.

•Connect the supplied speakers.

There is severe hum or noise.

•Move the system away from the source of noise.

•Connect the system to a different wall outlet.

•Install a noise filter (commercially available) to the mains line.

The sound from the connected source is distorted when VIDEO function is selected.

•Select the MD function. If “VIDEO” appears in the display when you press VIDEO (MD), switch the function to MD (see “Listening to audio from a connected component” on page 33).

The timer cannot be set.

• Set the clock again (page 8).

The timer does not function.

•Press CLOCK/TIMER SELECT to set the timer and light up “DAILY” or “REC” in the display (pages 26 and 27).

•Check the timer setting and set the correct time (pages 26 and 27).

•Cancel the Sleep Timer Function (page 26).

•Make sure the clock is correctly set.

The color on the TV screen is irregular.

•Turn off the TV set once, then turn it on after 15 to 30 minutes. If the color irregularity still persists, move the speakers farther away from the TV set.

The remote does not function.

•Remove the obstacle.

•Move the remote closer to the system.

•Point the remote at the system’s sensor.

•The batteries have run down. Replace the batteries (size AA/R6).

Speakers

Sound comes from only one channel, or the left and right volumes are unbalanced.

•Connect the speaker cords properly (page 7).

•Place the speakers as symmetrically as possible.

•Connect only one of the supplied speakers to each set of speaker terminals.

•Connect the supplied speakers.

Sound lacks bass.

•Check that the speaker’s + and – jacks are connected correctly.