Troubleshooting
If you experience any of the following difficulties while using your Network Walkman, use this troubleshooting guide to help you to remedy the problem prior to consult a Sony dealer. Should any problem persist, consult your nearest Sony dealer. For trouble concerning operations while connected to your computer, please refer to “Troubleshooting” in the online help of the supplied software in addition.
To reset the player
If your Network Walkman does not operate normally or if there is no sound, even after checking the troubleshooting guide below, remove the battery, then
What happened?
On operating| Symptom | Cause/Remedy |
There is no sound. | • The volume level is set to zero. |
Noise is generated. | c Turn the volume up (page 12). |
| • The headphone jack is not connected properly. |
| c Connect the headphone jack properly (page 12). |
| • The headphone plug is dirty. |
| c Clean the headphone plug with a soft dry cloth. |
| • Songs with a limited playing period is played. |
| c Songs with an expired playing period cannot be played. |
| • No audio files are stored in the memory. |
| c If “NO DATA” is displayed, transfer audio file(s) from the |
| computer. |
|
|
Buttons do not work. | • The HOLD switch is set to on. |
| c Set the HOLD switch to off (page 22). |
| • Your Network Walkman contains moisture condensation. |
| c Keep your Network Walkman aside for a few hours. |
| • The remaining battery power is insufficient. |
| c Replace the battery (page 7). |
|
|
The volume is not loud | The AVLS is enabled. |
enough. | c Disable the AVLS (page 25). |
There is no sound from the | The headphone jack is not fully connected. |
right channel of the | c Connect the headphone jack fully (page 12). |
headphones. |
|
|
|
Playback has stopped | The remaining battery power is insufficient. |
suddenly. | c Replace the battery (page 7). |
|
|
continued
33