Troubleshooting
Messages
Follow the instructions below if an error message appears in the display.
Message | Meaning | Remedy |
ACCESS | Accessing the | Please wait for access to complete. This |
| memory. | message appears while transferring audio |
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| files and during initialization of the built- |
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| in flash memory. |
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AVLS | The volume level exceeds the rated | Turn the volume down or disable the |
| value while the AVLS is enabled. | AVLS. |
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CANNOT PLAY | • Your Network Walkman cannot | If the file cannot be played, you can erase |
| play certain files because of | it from the |
| incompatible formats. | For details, refer to “To delete abnormal |
| • Transferring has been interrupted | data from the |
| forcefully. | (page 37). |
CONNECT | Your Network Walkman is | You can operate your Network Walkman |
| connected to the computer. | using the SonicStage software or MP3 File |
|
| Manager softwear, but you cannot operate |
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| the controls on your Network Walkman. |
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ERROR | A malfunction is detected. | Please consult your nearest Sony dealer. |
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EXPIRED | • The song with a playback | • If the current time has not been set yet, |
| restriction has expired. | set the current time in the menu mode |
| • The current time has not been set | (page 24). |
| to play the song with a playback | • If song cannot be played, you can erase |
| restriction. | it from the |
| • The song is protected by the | For details, refer to “To delete abnormal |
| playback restriction that is not | data from the |
| compatible with your Network | (page 37). |
| Walkman. | • Your Network Walkman does not |
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| support contents with a limited playing |
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| count. For details, refer to “Note on |
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| playing songs with a limited playing |
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| count” (page 11). |
FILE ERROR | • The file cannot be read. |
| • The file is not normal. |
Transfer the normal audio file back to the computer and then format your Network Walkman. For details, refer to “To delete abnormal data from the
HOLD | All operation buttons are disabled | Set the HOLD switch to off to operate the |
| since the HOLD switch is set to on. | buttons. |
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LOW BATT | The battery is low. | You must change the battery (page 7). |
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MEMORY FULL | The memory is full or there are 400 | Delete songs or groups. A group without |
| groups. | song is also regarded as one group. To |
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| delete groups without song, use the |
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| SonicStage software. |
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