Getting help

Sony Notebook User Guide

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Getting help

This section describes how to get help and support from Sony, and provides troubleshooting tips for your computer.

Sony support options

Sony provides several support options for your computer.

Printed documentation supplied with your notebook

The printed part of your documentation contains:

❑A Getting Started brochure, where you will find a brief description of the items in your box, some specifications of your notebook, and how to setup your notebook;

❑A Customer Guide, where you will find all the basic information you need to start using your notebook, as well as troubleshooting and VAIO-Link information;

❑Your Sony Guarantee conditions;

❑A Safety Regulations flyer;

❑A Modem Regulations flyer.

Online user guides on your hard disk drive

1The Sony Notebook User Guide:

❑Using your notebook shows you how to use the standard components of your system. In this part of the manual you will also find out what you can do with a Memory Stick™.

❑Connecting peripheral devices explains how you can add functionality by connecting various peripherals.

❑Getting help explains the support options available to you, and offers basic troubleshooting tips.