Getting help

Sony Notebook User Guide

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My PC Card is not working

❑Make sure the PC Card is compatible with your version of Windows®.

❑Use the Sony Notebook Setup utility to disable devices you are not currently using.

❑If you are using two PC Cards, use the Sony Notebook Setup utility to disable the devices you are not currently using.

I cannot print

❑Check that the printer cables are correctly connected.

❑Check that your printer is correctly configured and that you have up-to-date drivers. If needed, contact your dealer.

❑The default setting for the printer port mode is correct for most printers. If you cannot print, try changing the printer port mode. In Sony Notebook Setup, select the Printer tab. If the printer port mode is set to ECP, change it to bi-directional. If the printer port mode is set to bi-directional, change it to ECP.

❑Check the cable to see if you do not have missing of bend pins.

❑Try a printer self test (if available) to see if the printer itself is still functioning properly. For more information, please consult the manual supplied with your printer.

❑Some printers have a specific installation procedure. Please check the manual supplied with your printer.

About digital video captures and DVgate

While I am recording images to a digital video device using DVgate, my system displays the message 'Recording to DV device failed. Check the power and cable connections to the DV device and try the operation again...'

❑Close all open applications and restart your computer. Frequent recording of images to a digital video device while using DVgate sometimes causes this error.

❑Your DV device will need to have DV In/Out in order to be able to transfer your files to the DV device.