Sony PCG-NV105, PCG-NV109M Troubleshooting

Getting help

Sony Notebook User Guide

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Troubleshooting

This section describes how to solve common problems you might encounter when using your notebook. Many problems have simple solutions. Please, try these suggestions before contacting VAIO-Link.

❑About the computer and software (page 78)

❑About the display (page 81)

❑About CD-ROMs and floppy disks (page 81)

❑About sound (page 84)

❑About the modem (page 85)

❑About peripherals (page 86)

❑About digital video captures and DVgate (page 87)

❑About power management (page 88)

❑About i.LINK™ devices (page 88)

Contents

Page Read this first Notice Trademarks ENERGY STAR® Safety information Owner's record Warnings Page Regulatory information Disposing of lithium ion batteries Disposing of internal memory backup battery Welcome Documentation pack Printed documentation Online documentation Software Guide About the Software Using Video software Managing audio files with SonicStage Using DigitalPrint Your notebook and its accessories Ergonomic considerations Viewing angle of the computer’s display Lighting Positioning an external display Tilt stands Using your notebook Locating controls and connectors Right Left Front Back Bottom Connecting a power source Using the AC adapter Using the battery pack Charging the battery pack To charge the battery pack, proceed as follows: 1 Connect the AC adapter to the computer 2 Insert the battery pack charging for an additional hour Removing the battery pack To remove the battery pack, proceed as follows: Turn off the computer Open the cover of the battery bay Pull out the battery pack Starting your notebook Shutting down your notebook Using the keyboard Page Combinations and functions with the <Windows> key Indicators Combinations and functions with the <Fn> key Using the touchpad Using the Jog Dial™ Guide mode The Jog Dial ™ window is in Launcher mode until you start an application or the Jog Dial ™ window becomes active. When an arrow appears next to an item in the Jog Dial ™ window, you can display a submenu for that item by selecting it and pressing the Jog Dial™ Software supporting the Jog Dial™ Software not supporting the Jog Dial™ Using PC Cards Inserting a PC Card Removing a PC Card Page Using Memory Stick™ Why Memory Stick™ The main advantages of the Memory Stick™ are its: Compactness: also be small, lightweight and attractive in their design Versatility: Capacity: Its data capacity far exceeds that of a floppy disk Generic Memory Stick™ MagicGate Memory Stick™ MagicGate MagicGate Memory Stick™ compatible devices it complies with copyright protection cannot be exchanged or played back SonicStage Compatible devices Write-protectinga Memory Stick™ Inserting a Memory Stick™ Removing a Memory Stick™ Using the modem Using power saving modes Using Normal mode Using Standby mode Using Hibernate mode Using the CD-RW/DVD-ROMdrive Using the DVD function Using the CD-RWfunction Page Using the floppy disk drive Inserting the floppy disk drive Removing the floppy disk drive Re-insertingthe floppy disk drive Using the Net MD Bay unit To remove the Net MD MiniDisc, proceed as follows: Remove the Net MD MiniDisc Using the Compact Woofer Bay unit Using the Ten-KeyBay unit Using the weight saver Connecting peripheral devices Connecting an external display Connecting a computer display Connecting a multimedia computer display Connecting a TV Connecting a projector Connecting external speakers Connecting an external microphone Connecting a Universal Serial Bus (USB) device Connecting a printer Connecting a printer using the USB connector Connecting a printer using the printer connector Connecting an i.LINK™ device Connecting a digital video camera recorder Connecting two VAIO notebooks Connecting to a network (LAN) Getting help Sony support options Printed documentation supplied with your notebook Online user guides on your hard disk drive Page Other sources of information Troubleshooting About the computer and software Enter System Time Exit Get Default Values <Enter End Task Turn Off Computer Mouse Control Panel Mouse Properties About the display About CD-ROMsand floppy disks Display Volume Control Device Manager System Hardware Why does my CD-RWdrive not record at the highest speed You must use 8x CD-Ror 4x CD-RWmedia or higher to achieve optimum performance 1Go to My Computer from the Start menu 2Right-clickthe disc drive icon 3Select Properties About sound About the modem About peripherals About digital video captures and DVgate About power management About i.LINK™ devices Precautions Adding and removing memory Removing a memory module Adding a memory module Viewing the amount of memory Other precautions On handling the hard disk On handling the LCD screen On using power source On handling your notebook On handling diskettes On handling CD-ROMs On using the battery pack On using earphones On handling the Memory Stick™ Glossary