Sony PCG-NV105, PCG-NV109M About the modem, Quiet, PowerPanel, Phone and Modem Options, Thermal Control Strategy

Getting help

Sony Notebook User Guide

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❑If you use external speakers, check that the speakers are properly connected and the volume is turned up. If the speakers have a mute button, make sure it is off. If batteries power the speakers, check that the batteries are inserted properly and that they are charged.

❑If you have connected an audio cable or a set of headphones to the headphone connector, disconnect the cable.

The sound of my notebook's fan is too loud

Use the PowerPanel utility to change the Thermal Control Strategy setting to Quiet. This setting slows down the CPU speed. See PowerPanel Help for more information.

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the microphone connector correctly.

About the modem

My internal modem does not work

❑Check that the phone line is plugged into your computer.

❑Check that the phone line is working. You can check the line by plugging in an ordinary phone and listening for a dial tone.

❑Check that the phone number the program is dialing, is correct.

❑In the Phone and Modem Options dialog box (Control Panel / Phone and Modem Options), check that your modem is listed on the Modems tab, and that the location information is correct on the Dialing Rules tab.

❑Each time you use your modem while traveling, make sure that the country of the active location defined in the Phone and Modem Options dialog box matches the country you are dialing from.