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Sony PCG-NV200 quick start Troubleshooting Your Computer Troubleshooting the LCD Screen

Models: PCG-NV200

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Troubleshooting

This section describes how to solve some basic problems you may encounter when using your computer. For more troubleshooting topics refer to the online VAIO® Computer User Guide. Many problems have simple solutions, so refer to these sources before you contact Sony Computing Support (http://www.sony.com/pcsupport).

❑Troubleshooting Your Computer

❑Troubleshooting the LCD Screen

❑Troubleshooting the Mouse and Touch Pad

❑Support Options

❑Program Support Information

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Sony PCG-NV200 quick start Troubleshooting Your Computer Troubleshooting the LCD Screen, Program Support Information

Contents

PCG-NV200 Series VAIO Computer Quick StartPage Expanding Your Computing Power ContentsUsing the Recovery CDs Setting UpIndex TroubleshootingTroubleshooting the Mouse and Touch Pad Caring for Your ComputerAs an ENERGY Notice to UsersENERGY STAR guidelines for energy efficiency VAIO Computer Quick Start The Wireless LANMicrosoft note Owner’s RecordNotice to Users Safety InformationAVERTISSEMENT VAIO Computer Quick Start Regulatory InformationDeclaration of Conformity Increase the separation between the equipment and the receiver FCC PartNotice to Users Reorient or relocate the receiving antennaVAIO Computer Quick Start FCC Radio Frequency Exposure United StatesIC RSS-210 Canada Telephone Consumer Protection Act of United StatesNotice to Users Telephone Consumer Guidelines CanadaRECYCLING LITHIUM ION BATTERIES RECYCLAGE DES ACCUMULATEURS AUX IONS DE LITHIUMVAIO Computer Quick Start INDUSTRY CANADA NOTICE64 µW CD AVIS DE L’INDUSTRIE CANADACD-RW/DVD Drive Laser Diode Properties Laser OutputVAIO Computer Quick Start DVD-RW Drive Laser Diode PropertiesUnpacking Your Computer Applying Ergonomics Setting UpLocating Controls and Ports Weight Saver Unpacking Your ComputerMain Unit Power Cord Rechargeable BatteryUnpacking Your Computer Recovery CDsDocuments Software CDsApplying Ergonomics Power button Locating Controls and PortsMemory Stick media indicator Wireless LAN indicatorUSB ports BackDC IN port Printer parallel portA/V OUT jack Volume control dialLeft PC Card slotThe HELP button enables you to access VAIO Help and Support instantly WIRELESS ON switchPower button Battery bayBottom 1 Reset button 2 Release switch 3 Tilt standsApplying Ergonomics VAIO Computer Quick Start Registering Your Computer Locating Your VAIO Computer User Guide Getting StartedTurning On Your Computer Using the Touch Pad Setting Up A Dial-Up Connection Turning Off Your ComputerInserting a Battery Turning On Your ComputerTo insert a battery Opening the Battery BayTo turn on the computer Connecting the AC Adapter to the ComputerTurning on the computer To connect the AC adapterDown Arrow key or Left Arrow key Opening the ComputerTurning on the Computer Up Arrow key or Right Arrow keyTouch pad Using the Touch PadPointer Describing the touch padAction Registering Your ComputerDescription To open the user guide Locating Your VAIO Computer User GuideLocating the VAIO User Guide To set up a dial-up connection Setting Up A Dial-Up ConnectionVAIO User Guide Window New Connection Wizard Turning Off Your ComputerTo turn off your computer Click Turn Off Upgrading Memory Locating Preinstalled Programs Expanding Your Computing PowerUpgrading Memory Locating Preinstalled ProgramsApplication and System Recovery CDs Using Your Recovery CDs Using the Recovery CDsApplication Recovery CDs Application and System Recovery CDsUsing Your Recovery CDs Using the Application Recovery CDsTo reinstall device drivers with the Application Recovery CDs To reinstall programs with the Application Recovery CDs9 Click to cancel the Search removable media floppy, CD-ROM... option Using the System Recovery CDs10 Click to select the Include this location in the search check box To use the System Recovery CDs System Recovery options4 When the VAIO System Recovery Utility wizard appears, click Next If your computer does not start from the Recovery CD Program Support Information TroubleshootingTroubleshooting Your Computer Troubleshooting the LCD Screen Troubleshooting the Mouse and Touch Pad Support OptionsWhy doesn’t my computer start? Troubleshooting Your ComputerWhy does a BIOS error appear when my computer starts? message Load default values for all SETUP items appears to select Get Default Values . TheTroubleshooting Your Computer Why won’t the power management respond? Why does my computer stop responding or won’t turn off?To restore the computer to its normal operating stability Arrow key to select Pointing Device Troubleshooting the Mouse and Touch PadWhy doesn’t the mouse work properly? Why doesn’t the touch pad work properly?Why doesn’t the pointer move when I use the touch pad or mouse? VAIO Computer Quick Start 3 Operating System Online Support Support Options1 VAIO Computer User Guide 2 Software Manuals and Online Help FilesAmerica Online America Online, Inc Program Support InformationAT&T WorldNet Service AT&T Corp EarthLinkSM Total Access EarthLink, IncRealOne Player RealNetworks, Inc PC-cillin Trend Micro, IncQuicken 2002 New User Edition Intuit Inc QuickTime Apple Computer, IncVAIO Computer Quick Start Sony Service CenterWinDVD InterVideo, Inc Yahoo! Yahoo! IncStoring Your Computer Using Cables and Connections Caring for Your ComputerCleaning Your Computer Handling the LCD Screen Storing Your Computer Using Cables and ConnectionsHandling the LCD Screen Cleaning Your ComputerVAIO Computer Quick Start help 31 IndexPage turning off computer 33 turning on computer TV interference unpacking the computer 16 updates USB port 20 user guidewireless LAN indicator mouse and touch pad 48 startupPage Page 2002 Sony Electronics Inc Printed in USA4-668-169-01