Sony PCG-NV200 quick start PC-cillin Trend Micro, Inc, Quicken 2002 New User Edition Intuit Inc

Program Support Information

PC-cillin® (Trend Micro, Inc.)

Web site	http://www.antivirus.com/pc-cillin/support/
telephone	510-859-0308; 900-820-83241
hours	M-F, 8 A.M.-5 P.M. (Pacific time)

1Support from 510-859-0308 is free of charge, but subject to delays. Support from 900-820-8324 is fee-based, but offers immediate response.

Quicken® 2002 New User Edition (Intuit Inc.)

Web site	http://www.intuit.com/support
telephone	900-555-4932; 800-644-31931
hours	M-F, 5 A.M.-5 P.M. (Pacific time)

1Support from 900-555-4932 is fee-based. Support from 800-644-3193 is automated and free of charge.

QuickTime® (Apple Computer, Inc.)

Web site	http://www.apple.com
telephone	800-275-2273
hours	M-F, 6 A.M.-6 P.M. (Pacific time)
RealOne™ Player (RealNetworks, Inc.)
Web site	http://service.real.com/rjoptions.html
e-mail	http://service.real.com/help/call.html (online email form)
Sony Applications (Sony Electronics Inc.)
Web site	http://www.sony.com/pcsupport
telephone	888-4-SONY-PC (888-476-6972)1
hours	7 days a week, 24 hours a day

1 Support from 1-888-4-SONY-PC is free of charge for 90 days after the original date of purchase.

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