Getting help
Sony VAIO Desktop User Guide
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About the computer and software
My computer does not start
❑Check that the computer is plugged directly into a power source (without an extension cord) and that it is turned on.
❑Check that the monitor is properly connected to the main unit, plugged into a power source and turned on. Check that the brightness and contrast controls are adjusted correctly.
❑Check the power socket is working by testing it with another device (e.g. a lamp or radio).
❑Check that the power indicator on the front panel of the computer indicates that the power is on.
❑If you cannot start Windows®, make sure there is no disk in the floppy disk drive.
❑Confirm that the power cord and all cables are connected firmly.
❑If you have plugged the computer into a UPS (Uninterruptible Power Supply), make sure the UPS is turned on and works.
❑Unplug all external devices and cables, including the Internet connection.
❑Remove any extra memory modules you may have inserted since purchase.
❑If the message Press <F1> to resume, <F2> to set up appears at the bottom of the display, you need to initialise the BIOS (Basic Input/Output System).
❑Moisture condensation may have occurred. Do not use the computer for at least one hour and then turn it on.
The message 'Press <F1> to continue, <F2> to enter setup' appears at startup
This message is telling you to initialise the BIOS (Basic Input/Output System).
To do so, proceed as follows:
1Turn off the computer.
2Remove any peripheral devices connected to the computer.