Getting help

Sony VAIO Desktop User Guide

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3Turn on the computer and press <F2> when the Sony logo appears. The BIOS setup menu screen appears.

4 Use the keyboard’s arrow keys to select the Exit menu.

5Press <F5> or use the arrow keys to select Load Setup Defaults and then press <Enter>. The message Load Setup Defaults? appears.

6Make sure that Yes is selected and then press <Enter>.

7Press <F10> to exit, or use the arrow keys to select Save Changes and then press <Enter>. The message Save configuration changes and exit now? appears.

8Make sure that Yes is selected and then press <Enter>.

My computer does not shut down

It is recommended that you shut down your computer using the Turn Off Computer command on the Windows® Start menu. Using other methods, including those listed here, may result in loss of unsaved data.

If the Turn Off Computer command does not work properly, proceed as follows:

1Shut down the computer by pressing <Alt>+<F4>. The Turn off computer box appears. Select Turn Off.

2If this does not work, press <Ctrl>+<Alt>+<Delete>. The Task Manager dialog box appears. Click Shut Down, then Turn Off.

3If this does not work, press the power button and hold it for at least six seconds. This turns off the power.

4If you really have tried everything, unplug the computer from the mains.

My system is running slowly

The system response time varies, depending on the number of applications that are open and running. Close any application that you are not currently using.