Getting help
Sony VAIO Desktop User Guide
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About peripherals
My mouse does not work
❑If you are using the supplied PS/2 mouse, you must connect it before you turn on your computer.
❑If you are using an optional Sony USB mouse, check that the appropriate driver and software are properly installed.
❑Check that the mouse is plugged into the mouse connector.
❑Note that the scrolling features work only with programs that use scroll bars. Some programs do not support features usually available with the central wheel.
❑There may be dust or dirt inside the mouse mechanism.
To clean the mouse, proceed as follows:
1Turn off the computer and turn the mouse upside down.
2Remove the mouse ball cover by turning the ring clockwise as indicated by the
arrows.
3Turn the mouse upright and drop the mouse ball into your hand.
4Using a piece of sticky tape, remove any dirt or dust on the mouse ball and inside
the ball socket.
5 Put the mouse ball back into the socket and replace the cover. 6 Secure the cover by turning the ring
✍This cleaning procedure does not apply to optical mouse devices.
If you are using an optical mouse:
❑Do not use the mouse on a reflective surface (such as a mirror) or transparent surface (such as glass).