Getting help

Sony VAIO Desktop User Guide

n N

69

You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with the i.LINK™ devices.

How do I install a printer?

Always check the printer manufacturer’s website for the latest drivers for Windows® XP Home Edition Service Pack 1 before proceeding. Some printers do not function properly without updated drivers.

If the printer has a USB connection, the printer should be automatically installed.

To install a local printer, proceed as follows:

1From the Control Panel, select Printers and Other Hardware, then Printers and Faxes.

2Under Printer Tasks, click Add a printer.

3Let the Add Printer Wizard guide you through the installation process.

4Click Finish.

The printer is now installed.

This procedure applies for most, but not for all printers.

I cannot print

Check that all the cables of the printer are properly connected.

Check the cable to see if the pins/connectors are not bent or missing completely.

Check the manual supplied with your printer for troubleshooting solutions.

Try a printer self test (if available) to see if the printer itself is still working properly. For more information, please consult the manual supplied with your printer.

Try reinstalling the printer. Some printers have a specific installation procedure. Please check the manual supplied with your printer.

Check that your printer is correctly configured and that you have up-to-date drivers. If necessary, contact your dealer.