Troubleshooting
Problems related to the Access Point:Read the Troubleshooting section of this guide before calling Sony Customer Information Services. If you still cannot resolve the problems after referring to these sources, call Sony Customer Information Services.
Symptom | Cause/Remedy |
|
|
The Access Point is | c The Access Point is not supplied with power. |
not operating properly | Connect the Access Point to a power outlet with the |
or does not operate at | supplied AC adapter. |
all. | c There is an obstacle between the Access Point and the |
| |
| computer containing the Wireless LAN PC Card, or they |
| are too far apart from each other. |
| c Remove the obstacle between them. Or place the Access |
| Point and the computer containing the Wireless LAN PC |
| Card closer together. (The maximum communication |
| distance depends on the environment.) |
|
|
The NETWORK 1 or | c The cables are not properly connected. |
NETWORK 2 | Check that you have connected the correct cables. |
indicator is not lit. |
|
|
|
None of the indicators | c The indicator display setting is turned OFF. |
except the POWER | Turn the power off, then turn it back on again. Or follow |
indicator are lit. | the steps for displaying the Access Point setup page (page |
| 16), open the Access Point homepage, and change the |
| indicator display using the "Switch" button in Display |
| Status. |
|
|
ormationinf Additional
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