Sony PEGA-WL110 34US, Symptom, Cause/Remedy, Customers in Europe:, Customers in the U.S.A. and Canada:, Customers in Asia-Pacificand Mexico:

Troubleshooting

If any problem occurs, for example, if communication is not possible, or if the unit does not operate normally, please check the points listed in this troubleshooting guide.

Visit Sony CLIÉ support website:

Customers in the U.S.A. and Canada:

http://www.ita.sel.sony.com/support/clie/access/

Customers in Europe:

http://www.clie-link.com/

Customers in Asia-Pacific and Mexico:

http://vaio-online.sony.com/clie/

If the problem persists, contact the Sony dealer where you purchased this product or a Sony service representative serving your area.

Symptom	Cause/Remedy
Your CLIÉ handheld	p Tap the [CF Utility] icon on the home
does not recognize this	screen of your CLIÉ handheld, then check
Wireless LAN card.	whether Card Info is correct, taking the
(Although your CLIÉ	following steps.
handheld starts to	• Remove the Wireless LAN card from your CLIÉ
connect, the LED
	handheld, then insert the Wireless LAN card
indicator on the	into the slot again.
Wireless LAN card	• Wireless LAN utility for this Wireless LAN
does not blink.)
	card (PEGA-WL110) is not installed. Install the
	Wireless LAN utility for this card (PEGA-
	WL110) by using the supplied CD-ROM. For
	details, see “Installing the Software” on page
	12.

You cannot connect your CLIÉ handheld to an Wireless LAN access point.

The Wireless LAN access point switches off.

pTurn the Wireless LAN access point on.

A service other than [Wireless LAN] is selected in [Network] of [Preferences].

pSelect [Wireless LAN] in [Service].

The settings for Profile are not correct.

pCorrect the settings of Network ID(SSID), WEP key, etc. Check the setting for Wireless LAN access point also.

34US