Symptom

Cause/Remedy

 

 

You cannot connect

An obstacle may be blocking off radio

your CLIÉ handheld to

waves (e.g., metal plate, concrete block,

an Wireless LAN access

water) between your CLIÉ handheld and

point.

the Wireless LAN access point.

 

p Move your CLIÉ handheld and/or the

 

Wireless LAN access point to a different

 

place.

 

p Disable the power saving mode. For details,

 

see “Advanced Settings” on page 20.

 

The channel of the Wireless LAN access

 

point is not set from 1ch. to 11ch..

 

p Change the channel setting of the

 

Wireless LAN access point.

 

There is a device operating at the 2.4 GHz

 

frequency band (microwave oven,

 

Bluetooth-enabled device, etc.) around the

 

CLIÉ handheld.

 

p Turn the device off or keep the device

 

and the CLIÉ handheld apart.

 

 

You forget a WEP

p Set WEP (encryption) key of the Wireless

(encryption) key.

LAN access point again. For details, see

 

the operating instructions of the Wireless

 

LAN access point.

 

 

You cannot access the

The Wireless LAN access point you are

Internet.

using is not connected to the Internet.

 

p The settings of the Wireless LAN access point

 

to the Internet is wrong. Correct the settings

 

of the Wireless LAN access point to the

 

Internet, following the operating instructions

 

of the Wireless LAN access point.

 

If some network security, such as Firewall,

 

is in place, there is some possibility that

 

access to the Internet will be refused.

 

p Ask your System Administrator about the

 

settings for your network security.

 

 

You cannot send or

p Check the settings of the e-mailing

receive e-mail.

software you are using. For details on

 

how to set the e-mailing software, see its

 

operating instructions.

 

 

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