Troubleshooting

Before contacting technical support, refer to this section.

On-screen messages

If there is something wrong with the input signal, one of the following messages appears on the screen. To solve the problem, see “Trouble symptoms and remedies” on page 19.

If “OUT OF RANGE” appears on the screen

This indicates that the input signal is not supported by the monitor’s specifications. Check the following items.

For more information about on-screen messages, see “Trouble symptoms and remedies” on page 19.

If “xxx.x kHz/xxx Hz” is displayed

This indicates that either the horizontal or vertical frequency is not supported by the monitor’s specifications.

The figures indicate the horizontal and vertical frequencies of the current input signal.

SDM-S73E

I NFORMA T I ON

OUT OF RANGE

x x x . x k H z / x x x H z

SDM-S74E

I NFORMA T I ON

OUT OF RANGE I NPUT 1 : DV I - D

x x x . x k H z / x x x H z

If “RESOLUTION > 1280 ⋅ 1024” is displayed

This indicates that the resolution is not supported by the monitor’s specifications (1280 ⋅ 1024 or less).

SDM-S73E

I NFORMA T I ON

OUT OF RANGE

RESOL UT I ON > 1. 2 8 0X 1 0 2 4

SDM-S74E

I NFORMA T I ON

OUT OF RANGE

I NPUT 1 : DV I - D

RESOL UT I ON > 1 2 8 0X 1 0 2 4

If “NO INPUT SIGNAL” appears on the screen

This indicates that no signal is being input via the currently selected connector.

On the SDM-S74E, when INPUT SENSING (page 15) is set to AUTO ON, the monitor finds another input signal and changes the input automatically.

SDM-S73E

I NFORMA T I ON

NO I NPUT S I GNA L

GO TO POWER SAVE

SDM-S74E

I NFORMA T I ON

NO I NPUT S I GNA L

I NPUT 1 : DV I - D

GO TO POWER SAVE

“GO TO POWER SAVE”

The monitor will enter the power saving mode after about 5 seconds from the time the message is displayed.

If “CABLE DISCONNECTED” appears on the screen

This indicates that the video signal cable has been disconnected from the currently selected connector.

On the SDM-S74E, when INPUT SENSING (page 15) is set to AUTO ON, the monitor finds another input signal and changes the input automatically.

SDM-S73E

I NFORMA T I ON

CAB L E D I SCONNECT ED

SDM-S74E

I NFORMA T I ON

CAB L E D I SCONNECT ED

I NPUT 1 : DV I - D

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