Additional Information

Troubleshooting

If you have any questions or problems not covered below, please consult your nearest Sony service facility.

Clock Power

Playback

 

Symptom

Remedy

 

The ?/1 ON/STANDBY switch

• Connect the mains lead to the mains securely.

 

does not function.

 

 

 

 

 

The power is turned on but the

• Moisture condensation has occured. Turn the power

 

VCR does not operate.

off, unplug the mains lead and leave the VCR to dry

 

 

for over four hours.

 

The clock has stopped and

• The clock stops if the VCR is disconnected from the

 

“–:– –” lights in the display

mains for more than eight hours. Reset the clock (and

 

window.

timer).

 

The playback picture does not

• Make sure the TV is set to the video channel. If you are

 

appear on the TV screen.

using a monitor, set it to video input.

 

 

• If you made connections using the aerial cable only,

 

 

make sure the RF channel number is set correctly for

 

 

your area.

 

The picture or sound is

• Adjust the tracking with the TRACKING +/– buttons.

 

distorted.

• Make sure the colour system is correctly set to the

 

 

system that the tape was recorded in.

 

The picture is not clear, or a

• The video heads are dirty (see page 61). Clean the

 

message appears indicating

video heads using the Sony T-25CLD, T-25CLW or

 

that the video heads need

E-25CLDR video head cleaning cassette. If these

 

cleaning.

cleaning cassettes are not available in your area, have

 

 

the heads cleaned at your nearest Sony service facility

 

 

(a standard service charge will be required). Do not use

 

 

a commercially available liquid type cleaning cassette

 

 

other than Sony’s, as they may damage the video

 

 

heads.

 

 

• If a message appears, this indicates that the Head

 

 

Condition Sensor has detected dirty video heads.

 

 

Follow the on-screen message. For details about the

 

 

Head Condition Sensor, see page 61.

 

 

• The video heads may have to be replaced. Consult

 

 

your local Sony service facility for more information.

 

 

 

The picture rolls vertically

• Adjust the vertical hold control on the TV or monitor.

during picture search.

 

 

 

The picture has no sound.

• The tape is defective.

 

 

• If you made A/V connections, check the audio cable

 

 

connection.

continued

Additional Information 59