Sony SonicStage Simple Burner Troubleshooting

Troubleshooting

Please perform the following steps if you encounter a problem while using the SonicStage Simple Burner software. In case a message appears, it is recommended that you write it down.

Step 1: Check the symptoms in this “Troubleshooting” section.

A variety of information can also be found in the operating procedures and “Various settings” (page 23) as well.

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Step 2: Check the symptoms in the SonicStage Simple Burner 1.0 Online Help.

You can view the operating instructions of the SonicStage Simple Burner in the display of your computer. For viewing, the Adobe Acrobat Reader must be installed on your computer. Click [Start]–[All Programs] or [Program]–[SonicStage Simple Burner]–[Manual (PDF)].

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information Other

Step 3: Check the “Personal Audio•Customer Support” website

Click [Start]–[All Programs] or [Program]–[SonicStage Simple Burner]–[Support Web].

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Step 4: If the problem cannot be solved after checking the above references.

Consult your nearest Sony dealer.

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Contents

Ver Page Table of contents What you can do with the SonicStage Simple Burner software 1 Create a disc image 2 Edit a disc image 3 Burn a CD-R/RW What is the ATRAC3plus What is the ATRAC3 Providing the required system environment Installing the software Before installing the software Installing the SonicStage Simple Burner Ver Using the software for the first time Before starting up the software Registering with the CDDB® Page Page Checking the reading capability of the CD-R/RW drive Starting up the SonicStage Simple Burner 1 Selecting the tracks or files and making a disc image to be recorded Selecting tracks from an audio CD Selecting tracks from among MP3 files Page 2 Editing a disc image to be recorded Adding names Changing the order of tracks or groups Creating a new group Erasing tracks or groups 3 Recording a disc image on a CD-R/RW Page Various settings Selecting the recording mode Setting a CD-R/RWdrive Viewing version information Viewing CDDB information Confirming CD information registered in the CDDB Sending CD information to the CDDB Settings according to OS and precautions Settings according to OS For users with OpenMG Jukebox, SonicStage, or SonicStage Premium installed on their computer Page Uninstalling the software For Windows XP users For Windows Millennium Edition/Windows Second Edition users For Windows 2000 users Troubleshooting If the installation was not successful Tracks do not appear on the display You cannot record a CD on a CD-R/RW The time left for additional recording on a CD-R RW is too short Recording was unsuccessful. (You cannot play back the CD-R/RWyou created on your CD player.) You cannot use the SonicStage Simple Burner