Additional Information
Troubleshooting
If you experience any of the following difficulties while using the receiver, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer.
There’s no sound or only a very
/Check that the speakers and components are connected securely.
/Make sure you select the correct component on the receiver.
/Make sure you set the SPEAKERS selector correctly (see page 12).
/Press MUTING or MUTING on the remote if the MUTING indicator turns on.
/The protective device on the receiver has been activated because of a short circuit (“PROTECTOR” flashes). Turn off the receiver, eliminate the
The left and right sounds are unbalanced or reversed.
/Check that the speakers and components are connected correctly and securely.
/Adjust the BALANCE control.
Severe hum or noise is heard.
/Check that the speakers and components are connected securely.
/Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light.
/Place your TV away from the audio components.
/Make sure you connect a ground wire to the antenna ground terminal.
/The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.
No sound is heard from the center speaker.
/Select the appropriate center mode (see page 10).
/Adjust the speaker volume appropriately (see page 10).
No sound or only a very
/Select the appropriate center mode (see page 10).
/Adjust the speaker volume appropriately (see page 10).
/Make sure you turn on the sound field
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Radio stations cannot be tuned in.
/Check that the antennas are connected securely. Adjust the antennas and connect an outdoor antenna if necessary.
/The signal strength of the stations is too weak (when you tune in with automatic tuning). Use direct tuning.
/Make sure you set the tuning interval correctly (when you tune in AM stations with automatic tuning) (see pages 15 and 25).
/No stations have been preset or the preset stations have been cleared (when you tune in with scanning preset stations). Preset the stations (see page 16).
Surround effect cannot be obtained.
/Make sure you turn on the sound field function.
/Make sure that the front speakers are connected to the SPEAKERS A terminal.
/Make sure that SPEAKERS A and B buttons are depressed when two sets of front speakers are used.
No picture or an unclear picture is seen on the TV screen.
/Select the appropriate function on the receiver.
/Place your TV away from the audio components.
Recording cannot be made.
/Check that the components are connected correctly.
/You cannot record audio from a program source connected to the 5.1 CH/DVD jacks.
The remote does not function.
/Point the remote at the remote sensor 
/Remove the obstacles in the path of the remote and the receiver.
/Replace both batteries in the remote with new ones if they are weak.
/Make sure you select the correct function on the remote.